# Cannot Start Ignition on Ubuntu 16.04

**URL:** <https://forum.inductiveautomation.com/t/cannot-start-ignition-on-ubuntu-16-04/70741>\
**Category:** Ignition\
**Created:** [March 7, 2023, 5:31pm UTC](https://forum.inductiveautomation.com/t/cannot-start-ignition-on-ubuntu-16-04/70741 "2023-03-07T17:31:58Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Ben\_Hunt](https://avatars.discourse-cdn.com/v4/letter/b/0ea827/32.png) [@Ben\_Hunt](https://forum.inductiveautomation.com/u/Ben_Hunt)\
**Post date:** [March 7, 2023, 5:31pm UTC](https://forum.inductiveautomation.com/t/cannot-start-ignition-on-ubuntu-16-04/70741/1 "2023-03-07T17:31:58Z")

</div>

I was trying to restart the running ignition service thinking it would be fine but I was unable to. checking the status yields this output. I don't know why `The: not found` is appearing in the output.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/c/3/c38e53213fdb4d3c3c4e1a73bdb6926a87d641b4.png)

The logs are complaining about not creating a JVM or the JVM exited while loading the application

```auto
STATUS | wrapper | 2023/03/07 08:30:33 | Launching a JVM...
ERROR | wrapper | 2023/03/07 08:30:33 | JVM exited while loading the application.
INFO | jvm 1 | 2023/03/07 08:30:33 | [0.001s][warning][gc] -Xloggc is deprecated. Will use -Xlog:gc:/var/log/ignition/javagc-20230307083032.log instead.
INFO | jvm 1 | 2023/03/07 08:30:33 | Unrecognized VM option 'PrintGCTimeStamps'
INFO | jvm 1 | 2023/03/07 08:30:33 | Error: Could not create the Java Virtual Machine.
INFO | jvm 1 | 2023/03/07 08:30:33 | Error: A fatal exception has occurred. Program will exit.
STATUS | wrapper | 2023/03/07 08:30:37 | Reloading Wrapper configuration...
STATUS | wrapper | 2023/03/07 08:30:38 | JVM process is gone.
STATUS | wrapper | 2023/03/07 08:30:38 | Launching a JVM...
ERROR | wrapper | 2023/03/07 08:30:38 | JVM exited while loading the application.

```

or

```auto
ERROR | wrapper | 2023/03/07 10:10:16 | JVM exited while loading the application.
INFO | jvm 5 | 2023/03/07 10:10:16 | [0.001s][warning][gc] -Xloggc is deprecated. Will use -Xlog:gc:/var/log/ignition/javagc-20230307101016.log instead.
INFO | jvm 5 | 2023/03/07 10:10:16 | Unrecognized VM option 'PrintGCTimeStamps'
INFO | jvm 5 | 2023/03/07 10:10:16 | Error: Could not create the Java Virtual Machine.
INFO | jvm 5 | 2023/03/07 10:10:16 | Error: A fatal exception has occurred. Program will exit.
DEBUG | wrapper | 2023/03/07 10:10:17 | Preparing to restart with mode 2.
DEBUG | wrapper | 2023/03/07 10:10:17 | JVM was only running for 0 seconds leading to a failed restart count of 5.
FATAL | wrapper | 2023/03/07 10:10:17 | There were 5 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2023/03/07 10:10:17 | There may be a configuration problem: please check the logs.
DEBUG | wrapperp | 2023/03/07 10:10:17 | closing backend server.

```

I am running ignition 8.0.12 while we look into upgrading.

If it's a configuration problem the only thing I've changed is adding debug info to the ignition.conf for better diagnosing.

I have attached my wrapper log, my ignition.conf and the output of `journalctl -xe`. Any help is much appreciated.  
[wrapper.log](https://forum.inductiveautomation.com/uploads/short-url/UN2jO695yT23UbMejqToVF0uQI.log) (6.7 MB)  
[ignition.conf.txt](https://forum.inductiveautomation.com/uploads/short-url/elM0KyGcSAuFcdGfP2ph1vTKK21.txt) (8.8 KB)  
[journalctl.txt](https://forum.inductiveautomation.com/uploads/short-url/sk5YvY7WiLv2k9DNduLSqoqmWVs.txt) (128.1 KB)

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 7, 2023, 5:33pm UTC](https://forum.inductiveautomation.com/t/cannot-start-ignition-on-ubuntu-16-04/70741/2 "2023-03-07T17:33:56Z")

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The error says this line in your `ignition.conf` is a problem:

```auto
wrapper.java.additional.3=-Xloggc:/var/log/ignition/javagc-%WRAPPER_TIME_YYYYMMDDHHIISS%.log

```

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 7, 2023, 5:35pm UTC](https://forum.inductiveautomation.com/t/cannot-start-ignition-on-ubuntu-16-04/70741/3 "2023-03-07T17:35:43Z")

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Oops, not that one, this one:

```auto
wrapper.java.additional.7=-XX:+PrintGCTimeStamps

```

The former one is just deprecated.

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<div class="post-metadata">

**Author:** ![Ben\_Hunt](https://avatars.discourse-cdn.com/v4/letter/b/0ea827/32.png) [@Ben\_Hunt](https://forum.inductiveautomation.com/u/Ben_Hunt)\
**Post date:** [March 7, 2023, 5:37pm UTC](https://forum.inductiveautomation.com/t/cannot-start-ignition-on-ubuntu-16-04/70741/4 "2023-03-07T17:37:49Z")

</div>

Ok I'll take that out and see how it goes

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 7, 2023, 5:39pm UTC](https://forum.inductiveautomation.com/t/cannot-start-ignition-on-ubuntu-16-04/70741/5 "2023-03-07T17:39:06Z")

</div>

You may find that all of the last 3 additional GC-related params are no longer supported in JDK 11.

---

<div class="post-metadata">

**Author:** ![Ben\_Hunt](https://avatars.discourse-cdn.com/v4/letter/b/0ea827/32.png) [@Ben\_Hunt](https://forum.inductiveautomation.com/u/Ben_Hunt)\
**Post date:** [March 7, 2023, 5:43pm UTC](https://forum.inductiveautomation.com/t/cannot-start-ignition-on-ubuntu-16-04/70741/6 "2023-03-07T17:43:46Z")

</div>

yup removed those from the conf and it started no problem. Thanks Kevin!
