# Can't kick out user from designer session

**URL:** <https://forum.inductiveautomation.com/t/cant-kick-out-user-from-designer-session/97998>\
**Category:** Ignition\
**Tags:** ignition78, vision\
**Created:** [October 31, 2024, 12:55pm UTC](https://forum.inductiveautomation.com/t/cant-kick-out-user-from-designer-session/97998 "2024-10-31T12:55:42Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\
**Post date:** [October 31, 2024, 12:55pm UTC](https://forum.inductiveautomation.com/t/cant-kick-out-user-from-designer-session/97998/1 "2024-10-31T12:55:43Z")

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Doing some late night remote work. And their day shift was in a screen I need to access.

Went to the gateway session but it wont let me terminate.

Any ideas to access the screen?

 ![Screenshot 2024-10-31 055256](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/d/0d16c59d3bc794218a2b9e83a345a5f356ee266f.png)

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [October 31, 2024, 4:42pm UTC](https://forum.inductiveautomation.com/t/cant-kick-out-user-from-designer-session/97998/2 "2024-10-31T16:42:44Z")

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Add a firewall rule to the gateway to drop traffic from that client IP address.

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**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\
**Post date:** [October 31, 2024, 5:43pm UTC](https://forum.inductiveautomation.com/t/cant-kick-out-user-from-designer-session/97998/3 "2024-10-31T17:43:58Z")

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Having a little trouble finding where to do this in the gateway?

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [October 31, 2024, 5:49pm UTC](https://forum.inductiveautomation.com/t/cant-kick-out-user-from-designer-session/97998/4 "2024-10-31T17:49:34Z")

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It's not an Ignition thing, it's a system administration thing.

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**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\
**Post date:** [October 31, 2024, 5:53pm UTC](https://forum.inductiveautomation.com/t/cant-kick-out-user-from-designer-session/97998/5 "2024-10-31T17:53:40Z")

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ahhh, yeah IT would handle that here.

Appreciate it though.