# Can't launch Client **URL:** \ **Category:** Ignition\ **Created:** [February 20, 2019, 8:40pm UTC](https://forum.inductiveautomation.com/t/cant-launch-client/22737 "2019-02-20T20:40:09Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![dcamp1](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@dcamp1](https://forum.inductiveautomation.com/u/dcamp1)\ **Post date:** [February 20, 2019, 8:40pm UTC](https://forum.inductiveautomation.com/t/cant-launch-client/22737/1 "2019-02-20T20:40:09Z")
I can’t seem to Launch a Client. The Gateway is running on 192.168.0.2 (my home office PC) and my wifes pc on the same network 192.168.0.6. The client launched always give me a “Time Out Error” when ran from her PC. I have all the firewalls disable for a short period when testing. Any clues as to what may be going on? Thanks ---
**Author:** ![witman](https://avatars.discourse-cdn.com/v4/letter/w/d2c977/32.png) [@witman](https://forum.inductiveautomation.com/u/witman)\ **Post date:** [February 20, 2019, 10:51pm UTC](https://forum.inductiveautomation.com/t/cant-launch-client/22737/2 "2019-02-20T22:51:08Z")
Can you access the Ignition server web page ([http://192.168.0.2:8088/main/](http://192.168.0.2:8088/main/) in your case) from the PC you’re running the client launcher on? ---
**Author:** ![dcamp1](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@dcamp1](https://forum.inductiveautomation.com/u/dcamp1)\ **Post date:** [February 20, 2019, 11:52pm UTC](https://forum.inductiveautomation.com/t/cant-launch-client/22737/3 "2019-02-20T23:52:10Z")
Yes, it works from my own PC. ---
**Author:** ![craigb](https://avatars.discourse-cdn.com/v4/letter/c/9f8e36/32.png) [@craigb](https://forum.inductiveautomation.com/u/craigb)\ **Post date:** [February 21, 2019, 12:17am UTC](https://forum.inductiveautomation.com/t/cant-launch-client/22737/4 "2019-02-21T00:17:56Z")
You mention firewalls, did you disable the windows firewall on the server PC or allow port 8088 in? ---
**Author:** ![witman](https://avatars.discourse-cdn.com/v4/letter/w/d2c977/32.png) [@witman](https://forum.inductiveautomation.com/u/witman)\ **Post date:** [February 21, 2019, 1:37am UTC](https://forum.inductiveautomation.com/t/cant-launch-client/22737/5 "2019-02-21T01:37:51Z")
> [@dcamp1](#): > > Yes, it works from my own PC Can you access the Ignition server web page from your wife's PC? ---
**Author:** ![dcamp1](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@dcamp1](https://forum.inductiveautomation.com/u/dcamp1)\ **Post date:** [February 21, 2019, 3:02am UTC](https://forum.inductiveautomation.com/t/cant-launch-client/22737/6 "2019-02-21T03:02:30Z")
I did disable all firewalls on her and my PC. ---
**Author:** ![dcamp1](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@dcamp1](https://forum.inductiveautomation.com/u/dcamp1)\ **Post date:** [February 21, 2019, 3:04am UTC](https://forum.inductiveautomation.com/t/cant-launch-client/22737/7 "2019-02-21T03:04:11Z")
Not sure what you mean “Ignition Server Web Page” I can’t launch the client from her pc, but I have internet access and we share files between the 2 pc’s. ---
**Author:** ![craigb](https://avatars.discourse-cdn.com/v4/letter/c/9f8e36/32.png) [@craigb](https://forum.inductiveautomation.com/u/craigb)\ **Post date:** [February 21, 2019, 9:39am UTC](https://forum.inductiveautomation.com/t/cant-launch-client/22737/8 "2019-02-21T09:39:52Z")
[Http://192.168.0.2:8088](Http://192.168.0.2:8088) from your wifes pc ? ---
**Author:** ![dcamp1](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@dcamp1](https://forum.inductiveautomation.com/u/dcamp1)\ **Post date:** [February 21, 2019, 12:41pm UTC](https://forum.inductiveautomation.com/t/cant-launch-client/22737/9 "2019-02-21T12:41:19Z")
No, it times out. I can’t figure out what is preventing me from making a connection. ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [February 21, 2019, 1:14pm UTC](https://forum.inductiveautomation.com/t/cant-launch-client/22737/10 "2019-02-21T13:14:08Z")
Sounds exactly like what happens when the Windows firewall is enabled… ---
**Author:** ![craigb](https://avatars.discourse-cdn.com/v4/letter/c/9f8e36/32.png) [@craigb](https://forum.inductiveautomation.com/u/craigb)\ **Post date:** [February 21, 2019, 1:18pm UTC](https://forum.inductiveautomation.com/t/cant-launch-client/22737/11 "2019-02-21T13:18:30Z")
I was just about to say take a second look at your firewalls on the server machine as that sounds like what the problem is. ---
**Author:** ![dcamp1](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@dcamp1](https://forum.inductiveautomation.com/u/dcamp1)\ **Post date:** [February 21, 2019, 3:27pm UTC](https://forum.inductiveautomation.com/t/cant-launch-client/22737/12 "2019-02-21T15:27:33Z")
OK, I turned OFF “Windows Firewall” and everything worked. I run AVAST and had forgot about Windows Firewall. Thanks for all the help. ---
**Author:** ![craigb](https://avatars.discourse-cdn.com/v4/letter/c/9f8e36/32.png) [@craigb](https://forum.inductiveautomation.com/u/craigb)\ **Post date:** [February 21, 2019, 5:55pm UTC](https://forum.inductiveautomation.com/t/cant-launch-client/22737/13 "2019-02-21T17:55:19Z")
No need to fully turn off the firewall. Add port 8088 as a custom rule to allow incoming connections.