# Can't launch designer but projects work **URL:** \ **Category:** Ignition\ **Created:** [September 9, 2022, 4:02pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926 "2022-09-09T16:02:24Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\ **Post date:** [September 9, 2022, 4:02pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/1 "2022-09-09T16:02:24Z")
So just had IT give me a new ssd. installed same version of java which works on other computer. can open projects no problem. Designer won’t launch though. I see the Java loading window open then it goes away. no errors or any indication anything went wrong. any ideas? thanks in advance windows 10 igntiion 7.8.5 ---
**Author:** ![Paul\_Verbovshchuk](https://avatars.discourse-cdn.com/v4/letter/p/f0a364/32.png) [@Paul\_Verbovshchuk](https://forum.inductiveautomation.com/u/Paul_Verbovshchuk)\ **Post date:** [September 9, 2022, 4:07pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/2 "2022-09-09T16:07:48Z")
Check for logs at {user folder}.ignition\clientlauncher-data\designer.log ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [September 9, 2022, 4:08pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/3 "2022-09-09T16:08:24Z")
You almost certainly have 32-bit Java installed, but the designer is asking for more than 1.5gB memory; when it tries to allocate the extra memory, it fails, which is why you see the Java splash and then nothing else. ---
**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\ **Post date:** [September 9, 2022, 4:08pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/4 "2022-09-09T16:08:27Z")
That folder does not exist. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [September 9, 2022, 4:08pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/5 "2022-09-09T16:08:39Z")
Look at the launcher’s log file to find the final java command it attempted to run. Copy that and paste it into a terminal window to run that way. That will give you log output. ---
**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\ **Post date:** [September 9, 2022, 4:10pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/6 "2022-09-09T16:10:21Z")
How would I fix that? ![java](https://us1.discourse-cdn.com/inductiveautomation/original/3X/c/f/cf12ca85249a03a41fd94bda93b720a543c37d87.png) ---
**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\ **Post date:** [September 9, 2022, 4:12pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/7 "2022-09-09T16:12:04Z")
@pturmel where is the launcher log file? ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [September 9, 2022, 4:12pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/8 "2022-09-09T16:12:07Z")
Try simply disabling the `x86` version entirely? I’m not familiar with whatever control panel you’re looking at there, but this is an issue that came up _all the time_ when I worked in support. ---
**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\ **Post date:** [September 9, 2022, 4:13pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/9 "2022-09-09T16:13:01Z")
@paul-griffith it was the java control panel ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [September 9, 2022, 4:14pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/10 "2022-09-09T16:14:09Z")
In v7.8.5? I’m not sure. Start by looking in the folder you are running the launcher from. Then look in `.ignition`. It will have a modified timestamp from your last attempt. ---
**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\ **Post date:** [September 9, 2022, 4:14pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/11 "2022-09-09T16:14:23Z")
@paul-griffith I disabled the x86 and it still does not work ---
**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\ **Post date:** [September 9, 2022, 4:15pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/12 "2022-09-09T16:15:50Z")
@pturmel yup. and not there. I tried to clear the logs and java cache per the article it suggested deleting that folder so I did. It looks like the project creates it, but when i launch the designer that folder doesn’t even get created. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [September 9, 2022, 4:16pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/13 "2022-09-09T16:16:31Z")
Then run the launcher itself from a terminal window. ---
**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\ **Post date:** [September 9, 2022, 4:20pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/14 "2022-09-09T16:20:27Z")
@pturmel I did and same thing happened. Didn’t see anything in the terminal. ![cmd](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/6/06c31b5e9e6d302181e1a4b1a79b18421c48a2e1.png) tried in PowerShell and same thing, no additional info ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [September 9, 2022, 4:25pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/15 "2022-09-09T16:25:46Z")
Don’t use a JNLP. Use the client launcher. ---
**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\ **Post date:** [September 9, 2022, 4:29pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/16 "2022-09-09T16:29:52Z")
And the designer launcher from within the client launcher worked great. just not from the button on the web. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [September 9, 2022, 4:30pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/17 "2022-09-09T16:30:57Z")
> [@andrews](#): > > just not from the button on the web. JNLP is dead. That button on the web interface doesn't even exist in v8+. ---
**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\ **Post date:** [September 9, 2022, 4:55pm UTC](https://forum.inductiveautomation.com/t/cant-launch-designer-but-projects-work/63926/18 "2022-09-09T16:55:17Z")
it worked on my last laptop, idk oh well. thanks for the help