# Can't Open Project Window Due to Unsupported Component

**URL:** <https://forum.inductiveautomation.com/t/cant-open-project-window-due-to-unsupported-component/53301>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [November 19, 2021, 8:53pm UTC](https://forum.inductiveautomation.com/t/cant-open-project-window-due-to-unsupported-component/53301 "2021-11-19T20:53:43Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![dkhayes117](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dkhayes117/32/68344_2.png) [@dkhayes117](https://forum.inductiveautomation.com/u/dkhayes117)\
**Post date:** [November 19, 2021, 8:53pm UTC](https://forum.inductiveautomation.com/t/cant-open-project-window-due-to-unsupported-component/53301/1 "2021-11-19T20:53:43Z")

</div>

I just installed Ignition 8.1.12 to test with, and I can’t open the main window for editing because it contains the Sepasoft Barcode Scanner component which isn’t supported by version 8. How can I remove the component in order to open the designer window?

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [November 19, 2021, 8:59pm UTC](https://forum.inductiveautomation.com/t/cant-open-project-window-due-to-unsupported-component/53301/2 "2021-11-19T20:59:38Z")

</div>

If you shift + right-click on the window in the tree can you copy the XML to clipboard?

---

<div class="post-metadata">

**Author:** ![dkhayes117](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dkhayes117/32/68344_2.png) [@dkhayes117](https://forum.inductiveautomation.com/u/dkhayes117)\
**Post date:** [November 19, 2021, 9:03pm UTC](https://forum.inductiveautomation.com/t/cant-open-project-window-due-to-unsupported-component/53301/3 "2021-11-19T21:03:16Z")

</div>

Just tried that, it doesn’t work.

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [November 19, 2021, 9:12pm UTC](https://forum.inductiveautomation.com/t/cant-open-project-window-due-to-unsupported-component/53301/4 "2021-11-19T21:12:07Z")

</div>

Darn. You might have to delete it in 7.9 and re-import the project or window or something.

---

<div class="post-metadata">

**Author:** ![dkhayes117](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dkhayes117/32/68344_2.png) [@dkhayes117](https://forum.inductiveautomation.com/u/dkhayes117)\
**Post date:** [November 19, 2021, 9:13pm UTC](https://forum.inductiveautomation.com/t/cant-open-project-window-due-to-unsupported-component/53301/5 "2021-11-19T21:13:50Z")

</div>

Never mind, it turns out they do offer a version for 8.1, doh! I was looking on Sepasoft’s website, but it was sitting in the Inductive Automation downloads page the whole time, lol.
