# Can't open the exported file

**URL:** <https://forum.inductiveautomation.com/t/cant-open-the-exported-file/4870>\
**Category:** General Discussion\
**Created:** [July 24, 2012, 3:54pm UTC](https://forum.inductiveautomation.com/t/cant-open-the-exported-file/4870 "2012-07-24T15:54:38Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![cacordova](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@cacordova](https://forum.inductiveautomation.com/u/cacordova)\
**Post date:** [July 24, 2012, 3:54pm UTC](https://forum.inductiveautomation.com/t/cant-open-the-exported-file/4870/1 "2012-07-24T15:54:38Z")

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Hello,

I exported a project file from ignition and uploaded the .proj file to another server. But when I try and open the file I’m having an error. Below is the error I’m having. I don’t know what I did wrong, suggestions are very much welcome. Thank You 🙂

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/5/5a3f8e58691a16cec91bdaad6da9a3a46c72fe78.jpg)

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**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\
**Post date:** [July 24, 2012, 4:04pm UTC](https://forum.inductiveautomation.com/t/cant-open-the-exported-file/4870/2 "2012-07-24T16:04:14Z")

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What version of Ignition was the project originally in? And, what version of ignition are you trying to open it in?

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<div class="post-metadata">

**Author:** ![cacordova](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@cacordova](https://forum.inductiveautomation.com/u/cacordova)\
**Post date:** [July 24, 2012, 4:10pm UTC](https://forum.inductiveautomation.com/t/cant-open-the-exported-file/4870/3 "2012-07-24T16:10:33Z")

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The version of ignition I’m using is 7.5.0 while the ignition I’m uploading it to is 7.4.2 (b953) could it be because of that?

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**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\
**Post date:** [July 24, 2012, 4:15pm UTC](https://forum.inductiveautomation.com/t/cant-open-the-exported-file/4870/4 "2012-07-24T16:15:51Z")

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Yes, you need to upload it to 7.5 or newer. Most recent release is 7.5.1

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<div class="post-metadata">

**Author:** ![cacordova](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@cacordova](https://forum.inductiveautomation.com/u/cacordova)\
**Post date:** [July 24, 2012, 4:19pm UTC](https://forum.inductiveautomation.com/t/cant-open-the-exported-file/4870/5 "2012-07-24T16:19:39Z")

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Oh I see, thanks. I’ll update it now and see what happens.

Thank You

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<div class="post-metadata">

**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\
**Post date:** [July 24, 2012, 4:20pm UTC](https://forum.inductiveautomation.com/t/cant-open-the-exported-file/4870/6 "2012-07-24T16:20:18Z")

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No problem 😃

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<div class="post-metadata">

**Author:** ![cacordova](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@cacordova](https://forum.inductiveautomation.com/u/cacordova)\
**Post date:** [July 24, 2012, 4:28pm UTC](https://forum.inductiveautomation.com/t/cant-open-the-exported-file/4870/7 "2012-07-24T16:28:33Z")

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Just one question, I am doing it right, right? I export the project and then the .proj file is the one that I upload to another server. That is correct, right?

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<div class="post-metadata">

**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\
**Post date:** [July 24, 2012, 4:34pm UTC](https://forum.inductiveautomation.com/t/cant-open-the-exported-file/4870/8 "2012-07-24T16:34:18Z")

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yes, that is correct. However, if you do a .proj restore, you will not be restoring the tags or gateway setting. If you do a .gwbk (gateway backup) this will restore everything from the other machine. You will retain the tags, gateway settings, etc. A word of caution, restoring a gateway backup will overwrite everything that is currently on that gateway.

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<div class="post-metadata">

**Author:** ![cacordova](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@cacordova](https://forum.inductiveautomation.com/u/cacordova)\
**Post date:** [July 24, 2012, 4:52pm UTC](https://forum.inductiveautomation.com/t/cant-open-the-exported-file/4870/9 "2012-07-24T16:52:01Z")

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is there any other way to fix this problem without updating the ignition?

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<div class="post-metadata">

**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\
**Post date:** [July 24, 2012, 5:01pm UTC](https://forum.inductiveautomation.com/t/cant-open-the-exported-file/4870/10 "2012-07-24T17:01:49Z")

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Unfortunately, no.

You are not able to restore projects from a newer version of Ignition to an older version of Ignition.

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<div class="post-metadata">

**Author:** ![cacordova](https://avatars.discourse-cdn.com/v4/letter/c/bbce88/32.png) [@cacordova](https://forum.inductiveautomation.com/u/cacordova)\
**Post date:** [July 24, 2012, 5:04pm UTC](https://forum.inductiveautomation.com/t/cant-open-the-exported-file/4870/11 "2012-07-24T17:04:20Z")

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oh okay. thanks again 🙂
