# Can't send email via Ignition

**URL:** <https://forum.inductiveautomation.com/t/cant-send-email-via-ignition/15616>\
**Category:** Ignition\
**Created:** [October 10, 2017, 1:31am UTC](https://forum.inductiveautomation.com/t/cant-send-email-via-ignition/15616 "2017-10-10T01:31:28Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![nataly.medina](https://avatars.discourse-cdn.com/v4/letter/n/5f8ce5/32.png) [@nataly.medina](https://forum.inductiveautomation.com/u/nataly.medina)\
**Post date:** [October 10, 2017, 1:31am UTC](https://forum.inductiveautomation.com/t/cant-send-email-via-ignition/15616/1 "2017-10-10T01:31:28Z")

</div>

Hello everyone,

Can somebody explain to me, please, why this isn’t working. I just can’t send an Email using Ignition.

bodyMessage = “File sent”  
recipients = [“afal.service@gmail.com”]  
myuser = "afal.service@gmail.com"  
mypass = “pass”  
system.net.sendEmail(smtp=“[smtp.gmail.com:587](http://smtp.gmail.com:587):tls”, [fromAddr="afal.service@gmail.com](mailto:fromAddr=%22afal.service@gmail.com)", subject=“Read”, body=bodyMessage, html=0, to=recipients, username=myuser, password=mypass)

The console displays some of the following errors:  
com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: Error sending email.

Am I missing something?  
Thank you so much for your help!

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [October 10, 2017, 4:05pm UTC](https://forum.inductiveautomation.com/t/cant-send-email-via-ignition/15616/2 "2017-10-10T16:05:28Z")

</div>

You’ll need to look at the full text of the error in the gateway console, but it’s almost certainly Gmail’s security settings. You have to go in and manually “allow access from less secure apps” to use third party SMTP servers with Gmail.

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<div class="post-metadata">

**Author:** ![nataly.medina](https://avatars.discourse-cdn.com/v4/letter/n/5f8ce5/32.png) [@nataly.medina](https://forum.inductiveautomation.com/u/nataly.medina)\
**Post date:** [October 11, 2017, 12:20am UTC](https://forum.inductiveautomation.com/t/cant-send-email-via-ignition/15616/3 "2017-10-11T00:20:38Z")

</div>

Thank you so much for your reply. I’ve tried to change these settings with no luck; I still can’t send an Email using the sendEmail function or the smtplib from Python.

I’ve tried to change the secure settings and change the smtp service.  
Please, I would appreciate your help.

17:12:24.509 [MainThread] ERROR com.inductiveautomation.factorypmi.application.binding.action.ActionAdapter - Error executing script for event:&nbsp;`actionPerformed`  
on component:&nbsp;`Button 1`.  
com.inductiveautomation.ignition.common.script.JythonExecException: Traceback (most recent call last):  
File “event:actionPerformed”, line 174, in   
at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.newGatewayException(GatewayInterface.java:332)

```
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:306)

at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendEmail(GatewayInterface.java:628)

at com.inductiveautomation.factorypmi.application.script.builtin.ClientNetUtilities._sendEmail(ClientNetUtilities.java:109)

at com.inductiveautomation.ignition.common.script.builtin.AbstractNetUtilities.sendEmail(AbstractNetUtilities.java:147)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

```

com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: Error sending email.

```
at org.python.core.Py.JavaError(Py.java:495)
at com.inductiveautomation.factorypmi.application.script.builtin.ClientNetUtilities._sendEmail(ClientNetUtilities.java:112)
at com.inductiveautomation.ignition.common.script.builtin.AbstractNetUtilities.sendEmail(AbstractNetUtilities.java:147)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.python.core.PyReflectedFunction. __call__ (PyReflectedFunction.java:186)
at com.inductiveautomation.ignition.common.script.ScriptManager$ReflectedInstanceFunction. __call__ (ScriptManager.java:438)
at org.python.core.PyObject. __call__ (PyObject.java:320)
at org.python.pycode._pyx52.f$0(<event:actionPerformed>:174)
at org.python.pycode._pyx52.call_function(<event:actionPerformed>)
at org.python.core.PyTableCode.call(PyTableCode.java:165)
at org.python.core.PyCode.call(PyCode.java:18)
at org.python.core.Py.runCode(Py.java:1275)
at com.inductiveautomation.ignition.common.script.ScriptManager.runCode(ScriptManager.java:650)
at com.inductiveautomation.factorypmi.application.binding.action.ActionAdapter.runActions(ActionAdapter.java:183)
at com.inductiveautomation.factorypmi.application.binding.action.ActionAdapter.invoke(ActionAdapter.java:284)
at com.inductiveautomation.factorypmi.application.binding.action.RelayInvocationHandler.invoke(RelayInvocationHandler.java:55)
at com.sun.proxy.$Proxy23.actionPerformed(Unknown Source)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

```

Caused by: org.python.core.PyException: Traceback (most recent call last):  
File “event:actionPerformed”, line 174, in   
at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.newGatewayException(GatewayInterface.java:332)

```
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:306)

at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendEmail(GatewayInterface.java:628)

at com.inductiveautomation.factorypmi.application.script.builtin.ClientNetUtilities._sendEmail(ClientNetUtilities.java:109)

at com.inductiveautomation.ignition.common.script.builtin.AbstractNetUtilities.sendEmail(AbstractNetUtilities.java:147)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

```

com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: Error sending email.

```
... 56 common frames omitted

```

Caused by: com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: Error sending email.  
at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.newGatewayException(GatewayInterface.java:332)  
at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.sendMessage(GatewayInterface.java:306)  
at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.sendEmail(GatewayInterface.java:628)  
at com.inductiveautomation.factorypmi.application.script.builtin.ClientNetUtilities.\_sendEmail(ClientNetUtilities.java:109)  
… 54 common frames omitted  
Caused by: com.inductiveautomation.ignition.client.gateway\_interface.GatewayResponse$GatewayThrowable: Couldn’t connect to host, port: [smtp.gmail.com](http://smtp.gmail.com), 25; timeout 10000  
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2053)  
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:697)  
at javax.mail.Service.connect(Service.java:386)  
at javax.mail.Service.connect(Service.java:245)  
at javax.mail.Service.connect(Service.java:194)  
at javax.mail.Transport.send0(Transport.java:253)  
at javax.mail.Transport.send(Transport.java:124)  
at com.inductiveautomation.ignition.gateway.script.GatewayNetUtilities.sendEmail(GatewayNetUtilities.java:195)  
at com.inductiveautomation.ignition.gateway.servlets.Gateway.\_sendEmail(Gateway.java:1087)  
at com.inductiveautomation.ignition.gateway.servlets.Gateway.doPost(Gateway.java:441)  
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)  
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)  
at com.inductiveautomation.ignition.gateway.bootstrap.MapServlet.service(MapServlet.java:85)  
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:837)  
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:583)  
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)  
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)  
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)  
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1160)  
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)  
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)  
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1092)  
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)  
at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:52)  
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:134)  
at org.eclipse.jetty.server.Server.handle(Server.java:518)  
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:308)  
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:244)  
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:273)  
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)  
at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:93)  
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceAndRun(ExecuteProduceConsume.java:246)  
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:156)  
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:654)  
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:572)  
at java.lang.Thread.run(null)

---

<div class="post-metadata">

**Author:** ![Kevin.Collins](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.collins/32/13497_2.png) [@Kevin.Collins](https://forum.inductiveautomation.com/u/Kevin.Collins)\
**Post date:** [October 11, 2017, 1:31am UTC](https://forum.inductiveautomation.com/t/cant-send-email-via-ignition/15616/4 "2017-10-11T01:31:10Z")

</div>

Based on inspecting your error, it looks like it is failing to connect to `smtp.gmail.com` on port `25` (which is the default non-secure SMTP port)… it looks like you’re specifying it correctly according to the documentation, but the gw logs seem to indicate that it is still trying to use port `25`.