# Changed email profile as a company change over occured reference old email still **URL:** \ **Category:** Ignition\ **Created:** [April 7, 2026, 5:32pm UTC](https://forum.inductiveautomation.com/t/changed-email-profile-as-a-company-change-over-occured-reference-old-email-still/114926 "2026-04-07T17:32:55Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![lincoln.pettibone](https://avatars.discourse-cdn.com/v4/letter/l/aeb1de/32.png) [@lincoln.pettibone](https://forum.inductiveautomation.com/u/lincoln.pettibone)\ **Post date:** [April 7, 2026, 5:32pm UTC](https://forum.inductiveautomation.com/t/changed-email-profile-as-a-company-change-over-occured-reference-old-email-still/114926/1 "2026-04-07T17:32:55Z")
We have changed companies so with that happening our emails have changed. I changed our email setting profile and did an email test which worked. the problem were having now is the notification pipelines are not working. even with the updated profile that can send emails i am getting this error looking at the logs when i do a pipeline test is trying to send as the old email and getting an deny because that email is no longer available. is this a cache situation with the pipelines holding the old email? com.sun.mail.smtp.SMTPSendFailedException: 554 5.2.252 SendAsDenied; [communications@newemail.com](mailto:communications@newemail.com) not allowed to send as [plcalert@oldemail.com](mailto:plcalert@oldemail.com); STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Cannot submit message. 1.84300:01000000, 1.84300:0B000000, 1.84300:0A000000, 1.84300:0A000000, ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [April 8, 2026, 4:40pm UTC](https://forum.inductiveautomation.com/t/changed-email-profile-as-a-company-change-over-occured-reference-old-email-still/114926/2 "2026-04-08T16:40:08Z")
Within the actual notification profile, in the notification block you can configure a "from" address on the notifications. If that's still saying `oldemail.com`, that's where the outgoing address is coming from (and being rejected by the SMTP server on `newmail.com`).