# Client/Designer Launcher Fail to Launch 8.1.1 **URL:** \ **Category:** Ignition\ **Tags:** ignition80\ **Created:** [January 12, 2021, 1:14pm UTC](https://forum.inductiveautomation.com/t/client-designer-launcher-fail-to-launch-8-1-1/42160 "2021-01-12T13:14:37Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![andytimc](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/andytimc/32/11938_2.png) [@andytimc](https://forum.inductiveautomation.com/u/andytimc)\ **Post date:** [January 12, 2021, 1:14pm UTC](https://forum.inductiveautomation.com/t/client-designer-launcher-fail-to-launch-8-1-1/42160/1 "2021-01-12T13:14:37Z")
I’m trying to use the designer and client launcher for 8.1.1 I am getting the following error. Java process failed to launch with error code 1: java.io.IOException: Cannot run program “…jre\bin\java.exe” CreateProcess error=5, Access is denied I have worked through some of the forum posts but didn’t have luck getting a solution. I turned down the gateway max memory requirements and verified I’m running 64 bit Java. ---
**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\ **Post date:** [January 12, 2021, 4:03pm UTC](https://forum.inductiveautomation.com/t/client-designer-launcher-fail-to-launch-8-1-1/42160/2 "2021-01-12T16:03:13Z")
is the path to the JRE inside of your user folder? usually `$USER_HOME/.ignition/cache/resources/runtimes/11.0.X/...` ? Also, how are these launchers installed? when you install them you are prompted to install for all users or just yourself. Thanks, Jonathan C ---
**Author:** ![andytimc](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/andytimc/32/11938_2.png) [@andytimc](https://forum.inductiveautomation.com/u/andytimc)\ **Post date:** [January 12, 2021, 4:17pm UTC](https://forum.inductiveautomation.com/t/client-designer-launcher-fail-to-launch-8-1-1/42160/3 "2021-01-12T16:17:30Z")
I install the Launchers for this user only. The path is as follows “C:\users\tcandy\AppData\Roaming\Inductive Automation\Designer Launcer\jre\bin\java.exe” ---
**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\ **Post date:** [January 12, 2021, 4:24pm UTC](https://forum.inductiveautomation.com/t/client-designer-launcher-fail-to-launch-8-1-1/42160/4 "2021-01-12T16:24:58Z")
ok so this is its very first launch then… have you tried uninstalling and re-installed the designer launcher? im assuming you are opening the designer launcher as the user tcandy? if a re-install doesn’t work I might reach out to support to dig into your setup with more details and determine what the cause is. ---
**Author:** ![andytimc](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/andytimc/32/11938_2.png) [@andytimc](https://forum.inductiveautomation.com/u/andytimc)\ **Post date:** [January 12, 2021, 6:05pm UTC](https://forum.inductiveautomation.com/t/client-designer-launcher-fail-to-launch-8-1-1/42160/5 "2021-01-12T18:05:35Z")
Thanks, I have a support ticket open on this too but I wanted to see if I could chase down a solution on my own. I have tried re-downloading, installing it for all users and only my user (Same error each way). And I am trying to run the launcher as tcandy. The designer launcher opens but when I try to open a designer I get that error. Things work fine on certain machines and not others and I haven’t been able to sort out why that is. ---
**Author:** ![m.sanders](https://avatars.discourse-cdn.com/v4/letter/m/df705f/32.png) [@m.sanders](https://forum.inductiveautomation.com/u/m.sanders)\ **Post date:** [March 31, 2021, 3:03pm UTC](https://forum.inductiveautomation.com/t/client-designer-launcher-fail-to-launch-8-1-1/42160/6 "2021-03-31T15:03:13Z")
I believe I’m having the same issue, were you able to find a solution? ---
**Author:** ![andytimc](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/andytimc/32/11938_2.png) [@andytimc](https://forum.inductiveautomation.com/u/andytimc)\ **Post date:** [March 31, 2021, 3:15pm UTC](https://forum.inductiveautomation.com/t/client-designer-launcher-fail-to-launch-8-1-1/42160/7 "2021-03-31T15:15:21Z")
I had to have my IT team look into it. They had to add some java exceptions on my machine. ---
**Author:** ![justin.huggins](https://avatars.discourse-cdn.com/v4/letter/j/d07c76/32.png) [@justin.huggins](https://forum.inductiveautomation.com/u/justin.huggins)\ **Post date:** [April 16, 2021, 6:25pm UTC](https://forum.inductiveautomation.com/t/client-designer-launcher-fail-to-launch-8-1-1/42160/8 "2021-04-16T18:25:28Z")
Any info as to what java exceptions they added?