# Client does note open if backup server is not accessible

**URL:** <https://forum.inductiveautomation.com/t/client-does-note-open-if-backup-server-is-not-accessible/60331>\
**Category:** Ignition\
**Created:** [June 3, 2022, 6:42am UTC](https://forum.inductiveautomation.com/t/client-does-note-open-if-backup-server-is-not-accessible/60331 "2022-06-03T06:42:44Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [June 3, 2022, 12:08pm UTC](https://forum.inductiveautomation.com/t/client-does-note-open-if-backup-server-is-not-accessible/60331/2 "2022-06-03T12:08:51Z")

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1. No. You'll need to talk to your sales agent about BasicCare support, which would entitle you to an upgrade.

2. No, because it is already end of life. No more upgrades for v8.0.

See this discussion and linked discussions of Ignition's Long-Term-Support policies:

> [@GIT - best practice](https://forum.inductiveautomation.com/t/git-best-practice/58732/9):
>
> This graphic from 2019 shows the expected support lifetime of v8.0. (Very short. I don’t recall the source article for that image, but it was widely discussed on this forum.) This blog post from last year explains the extension of v7.9’s active support phase to this June due to the length of time between v7.9’s release and v8.1: A similar effect will happen when v8.2 comes out. It will be glorious–new features galore, enabled by architecture changes that would be too disruptive to intro…

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