# Client freezes when launched from outside of local network (e.g. via VPN)

**URL:** <https://forum.inductiveautomation.com/t/client-freezes-when-launched-from-outside-of-local-network-e-g-via-vpn/30816>\
**Category:** Ignition\
**Tags:** vision, ignition79\
**Created:** [December 19, 2019, 5:37am UTC](https://forum.inductiveautomation.com/t/client-freezes-when-launched-from-outside-of-local-network-e-g-via-vpn/30816 "2019-12-19T05:37:11Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![sbrannen](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/sbrannen/32/3459_2.png) [@sbrannen](https://forum.inductiveautomation.com/u/sbrannen)\
**Post date:** [November 25, 2020, 11:29pm UTC](https://forum.inductiveautomation.com/t/client-freezes-when-launched-from-outside-of-local-network-e-g-via-vpn/30816/11 "2020-11-25T23:29:09Z")

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I bet it is the same bug as below.

> [@Ign 7.9.12 - Strange client memory issue](http://forum.inductiveautomation.com/t/ign-7-9-12-strange-client-memory-issue/40883/11):
>
> I went thru Inductive's support for this. Turns out...it's a known bug. Steve, So I was just showing this to some of our developers and it turns out there is actually an open bug ticket for this issue that is still in progress. Apparently this bug comes up only when you go through these steps: Launch the Native Client Launcher (NCL) and then launch the designer from the NCL, then once you're in the designer you launch the vision client in published or staging mode. Normally the designer is s…

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