# Client is not Launching

**URL:** <https://forum.inductiveautomation.com/t/client-is-not-launching/4048>\
**Category:** Ignition\
**Created:** [February 23, 2012, 8:09am UTC](https://forum.inductiveautomation.com/t/client-is-not-launching/4048 "2012-02-23T08:09:40Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Ghaziuddin](https://avatars.discourse-cdn.com/v4/letter/g/e95f7d/32.png) [@Ghaziuddin](https://forum.inductiveautomation.com/u/Ghaziuddin)\
**Post date:** [February 23, 2012, 8:09am UTC](https://forum.inductiveautomation.com/t/client-is-not-launching/4048/1 "2012-02-23T08:09:40Z")

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Hi,  
I am not able to launch client as the error showing login failed i am using trial version and using  
USER NAME: admin  
Password: password

I ahve attached the error.

Ghazi  
[New Microsoft Word Document.doc](https://us1.discourse-cdn.com/inductiveautomation/original/1X/0667a0b55bde8fd113a1e558bebf60b3c83a0bd0.doc) (61.5 KB)

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**Author:** ![Travis.Cox](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@Travis.Cox](https://forum.inductiveautomation.com/u/Travis.Cox)\
**Post date:** [February 23, 2012, 4:32pm UTC](https://forum.inductiveautomation.com/t/client-is-not-launching/4048/2 "2012-02-23T16:32:17Z")

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Well, there are several reasons why the admin/password user cannot login. First see what authentication profile is attached to your project. Secondly, the admin users password may have changed.

One thing you can do is open the Ignition Gateway Control Utility from the Start \> Programs \> Inductive Automation \> Ignition on the server that Ignition is installed on. You can reset the password back to factory settings.

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**Author:** ![gynek](https://avatars.discourse-cdn.com/v4/letter/g/f475e1/32.png) [@gynek](https://forum.inductiveautomation.com/u/gynek)\
**Post date:** [June 10, 2013, 5:31am UTC](https://forum.inductiveautomation.com/t/client-is-not-launching/4048/3 "2013-06-10T05:31:46Z")

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Hi,

Did you figured out this problem? I experience to the same problem. I launch my project but I cannot login to it.

Thanks.

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**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\
**Post date:** [June 18, 2013, 8:34pm UTC](https://forum.inductiveautomation.com/t/client-is-not-launching/4048/4 "2013-06-18T20:34:17Z")

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Have you reset the password in the Gateway Control Utility or updated your authentication profile in the Gateway?

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**Author:** ![Sudarshan\_Mantri](https://avatars.discourse-cdn.com/v4/letter/s/8dc957/32.png) [@Sudarshan\_Mantri](https://forum.inductiveautomation.com/u/Sudarshan_Mantri)\
**Post date:** [May 27, 2015, 7:53am UTC](https://forum.inductiveautomation.com/t/client-is-not-launching/4048/5 "2015-05-27T07:53:36Z")

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No … restarting the server did not solve the issue for me ! ☹ ![:scratch:](https://us1.discourse-cdn.com/inductiveautomation/original/1X/76d1620bec252bfac07050c889ff5a91dc8a9c25.gif ":scratch:")

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**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\
**Post date:** [May 27, 2015, 9:44am UTC](https://forum.inductiveautomation.com/t/client-is-not-launching/4048/6 "2015-05-27T09:44:18Z")

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Did you try Travis’ suggestions?

[quote=“Travis.Cox”]First see what authentication profile is attached to your project. Secondly, the admin users password may have changed.

One thing you can do is open the Ignition Gateway Control Utility from the Start \> Programs \> Inductive Automation \> Ignition on the server that Ignition is installed on. You can reset the password back to factory settings.[/quote]

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**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\
**Post date:** [May 27, 2015, 12:09pm UTC](https://forum.inductiveautomation.com/t/client-is-not-launching/4048/7 "2015-05-27T12:09:20Z")

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One more reason you may not be able to login: The project is disabled.