# Client Screen Locked Popup **URL:** \ **Category:** Ignition\ **Created:** [October 18, 2022, 1:17pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337 "2022-10-18T13:17:24Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![avidsolutions13](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avidsolutions13/32/39669_2.png) [@avidsolutions13](https://forum.inductiveautomation.com/u/avidsolutions13)\ **Post date:** [October 18, 2022, 1:17pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/1 "2022-10-18T13:17:24Z")
I'm trying to figure out why I keep getting the "Screen Locked - This screen has been locked by " popup in my client: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/b/db14b50ac3c084a5a5281299cc2f1591e559220b.png) I do not have Inactivity Enabled in my Project Properties and I've searched everywhere in the Forum and throughout my Gateway. Can someone guide me to where I can disable this or at least increase the timer b/c it is constantly locking up my client as I'm developing the project. I apologize if this is something simple - I'm still getting the hang of Ignition. Thank you in advance! ---
**Author:** ![pascal.fragnoud](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pascal.fragnoud/32/24728_2.png) [@pascal.fragnoud](https://forum.inductiveautomation.com/u/pascal.fragnoud)\ **Post date:** [October 18, 2022, 1:20pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/2 "2022-10-18T13:20:57Z")
what's `egan1` ? ---
**Author:** ![avidsolutions13](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avidsolutions13/32/39669_2.png) [@avidsolutions13](https://forum.inductiveautomation.com/u/avidsolutions13)\ **Post date:** [October 18, 2022, 1:22pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/3 "2022-10-18T13:22:19Z")
The Username ---
**Author:** ![pascal.fragnoud](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pascal.fragnoud/32/24728_2.png) [@pascal.fragnoud](https://forum.inductiveautomation.com/u/pascal.fragnoud)\ **Post date:** [October 18, 2022, 1:24pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/4 "2022-10-18T13:24:27Z")
Is there something special Egan1 was doing when this happen ? disclaimer: I've never used vision and never seen this popup, I'm just trying to think about what I'd throw my eyeballs at if I were in your situation. ---
**Author:** ![avidsolutions13](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avidsolutions13/32/39669_2.png) [@avidsolutions13](https://forum.inductiveautomation.com/u/avidsolutions13)\ **Post date:** [October 18, 2022, 1:26pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/5 "2022-10-18T13:26:38Z")
No, the client is sitting dormant while I'm developing at the same time. As I save changes, the Client is refreshing and updating, but then it locks up all of a sudden. Not sure what causes it. Maybe too many changes on my side? Or Property change? ---
**Author:** ![pascal.fragnoud](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pascal.fragnoud/32/24728_2.png) [@pascal.fragnoud](https://forum.inductiveautomation.com/u/pascal.fragnoud)\ **Post date:** [October 18, 2022, 1:30pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/6 "2022-10-18T13:30:30Z")
Does this look like it could help ? > **[Disabling Automatic Screen Lock in Client Runtime](https://support.inductiveautomation.com/hc/en-us/articles/360047170632-Disabling-Automatic-Screen-Lock-in-Client-Runtime)** > > To clarify, this is not a feature built into Ignition. The screen lock is a script located in the templated projects you can choose from in the designer. This script checks the inactivity of the cl... edit: actually this looks like it's related to an inactivity timer which you said you don't have. But maybe it's something else ? Do you need to relog afterward ? Are you doing anything with access rights when developing ? ---
**Author:** ![avidsolutions13](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avidsolutions13/32/39669_2.png) [@avidsolutions13](https://forum.inductiveautomation.com/u/avidsolutions13)\ **Post date:** [October 18, 2022, 1:40pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/7 "2022-10-18T13:40:34Z")
YES! That was it. Thank you so much! I didn't add it, but the Project Template I used must have had it. How infuriating! Thanks again! ---
**Author:** ![pascal.fragnoud](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pascal.fragnoud/32/24728_2.png) [@pascal.fragnoud](https://forum.inductiveautomation.com/u/pascal.fragnoud)\ **Post date:** [October 18, 2022, 1:42pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/8 "2022-10-18T13:42:41Z")
Glad I could help 🙂 ---
**Author:** ![fabiano.moreira.amar](https://avatars.discourse-cdn.com/v4/letter/f/ebca7d/32.png) [@fabiano.moreira.amar](https://forum.inductiveautomation.com/u/fabiano.moreira.amar)\ **Post date:** [October 26, 2023, 4:03pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/9 "2023-10-26T16:03:36Z")
Hello Pascal, This solution is not working for me...I'm having the same situation and tried to follow your instructions to solve, but I have no settings for Client Timer Scripts. Its blank. Any idea? ![Client Timers Script Blank Config](https://us1.discourse-cdn.com/inductiveautomation/original/3X/c/c/cce4c981719ff639da04e56281994463a49207e9.jpeg) ---
**Author:** ![pascal.fragnoud](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pascal.fragnoud/32/24728_2.png) [@pascal.fragnoud](https://forum.inductiveautomation.com/u/pascal.fragnoud)\ **Post date:** [October 26, 2023, 4:05pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/10 "2023-10-26T16:05:33Z")
This is not a configuration window. You need to create a script to have anything appear. See the `+` icon at the bottom ? ---
**Author:** ![fabiano.moreira.amar](https://avatars.discourse-cdn.com/v4/letter/f/ebca7d/32.png) [@fabiano.moreira.amar](https://forum.inductiveautomation.com/u/fabiano.moreira.amar)\ **Post date:** [October 26, 2023, 4:39pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/11 "2023-10-26T16:39:13Z")
Pascal what I'm trying to show is that I'm having the screen lock issue as described by avidsolutions13, but I don't have any script in the client timer script...so once I have nothing there, what should be another possible cause for getting my client screen lock? Does it make sense? I'm talking about the solution based on this instruction > **[Disabling Automatic Screen Lock in Client Runtime](https://support.inductiveautomation.com/hc/en-us/articles/360047170632-Disabling-Automatic-Screen-Lock-in-Client-Runtime)** > > To clarify, this is not a feature built into Ignition. The screen lock is a script located in the templated projects you can choose from in the designer. This script checks the inactivity of the cl... ---
**Author:** ![pascal.fragnoud](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pascal.fragnoud/32/24728_2.png) [@pascal.fragnoud](https://forum.inductiveautomation.com/u/pascal.fragnoud)\ **Post date:** [October 26, 2023, 4:42pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/12 "2023-10-26T16:42:32Z")
Not a clue, I'm sorry. ---
**Author:** ![fabiano.moreira.amar](https://avatars.discourse-cdn.com/v4/letter/f/ebca7d/32.png) [@fabiano.moreira.amar](https://forum.inductiveautomation.com/u/fabiano.moreira.amar)\ **Post date:** [October 26, 2023, 4:44pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/13 "2023-10-26T16:44:09Z")
Thanks in anyway Pascal! ---
**Author:** ![fabiano.moreira.amar](https://avatars.discourse-cdn.com/v4/letter/f/ebca7d/32.png) [@fabiano.moreira.amar](https://forum.inductiveautomation.com/u/fabiano.moreira.amar)\ **Post date:** [October 26, 2023, 4:47pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/14 "2023-10-26T16:47:11Z")
Anyone from @SCADASupport to help me with this question? ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [October 26, 2023, 4:48pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/15 "2023-10-26T16:48:49Z")
This forum is not support. Use [https://support.inductiveautomation.com/](https://support.inductiveautomation.com/) ---
**Author:** ![leonardo.godoi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/leonardo.godoi/32/27178_2.png) [@leonardo.godoi](https://forum.inductiveautomation.com/u/leonardo.godoi)\ **Post date:** [October 26, 2023, 4:51pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/16 "2023-10-26T16:51:46Z")
You can try opening your project and using the Find/Replace feature (CTRL+F) to look for any script containing **system.security.lockScreen**. The person who created the project might have some script hidden somewhere like in the Header with a timer component that calls this function. ---
**Author:** ![fabiano.moreira.amar](https://avatars.discourse-cdn.com/v4/letter/f/ebca7d/32.png) [@fabiano.moreira.amar](https://forum.inductiveautomation.com/u/fabiano.moreira.amar)\ **Post date:** [October 26, 2023, 8:01pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/17 "2023-10-26T20:01:22Z")
Thanks Leonardo! Muito obrigado! ---
**Author:** ![leonardo.godoi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/leonardo.godoi/32/27178_2.png) [@leonardo.godoi](https://forum.inductiveautomation.com/u/leonardo.godoi)\ **Post date:** [October 26, 2023, 8:06pm UTC](https://forum.inductiveautomation.com/t/client-screen-locked-popup/65337/18 "2023-10-26T20:06:51Z")
You're welcome Fabiano! De nada!