# Commenting downtimes makes the downtime disappearing in Ignition

**URL:** <https://forum.inductiveautomation.com/t/commenting-downtimes-makes-the-downtime-disappearing-in-ignition/107006>\
**Category:** Ignition\
**Tags:** ignition79\
**Created:** [June 4, 2025, 10:07am UTC](https://forum.inductiveautomation.com/t/commenting-downtimes-makes-the-downtime-disappearing-in-ignition/107006 "2025-06-04T10:07:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![venkata\_suman\_ravuri](https://avatars.discourse-cdn.com/v4/letter/v/90db22/32.png) [@venkata\_suman\_ravuri](https://forum.inductiveautomation.com/u/venkata_suman_ravuri)\
**Post date:** [June 4, 2025, 10:07am UTC](https://forum.inductiveautomation.com/t/commenting-downtimes-makes-the-downtime-disappearing-in-ignition/107006/1 "2025-06-04T10:07:10Z")

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User Commenting downtimes makes the downtime disappearing in Ignition, we have tried with one example its working as expected, what would be the issue?

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**Author:** ![lrose](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/lrose/32/62724_2.png) [@lrose](https://forum.inductiveautomation.com/u/lrose)\
**Post date:** [June 4, 2025, 10:59am UTC](https://forum.inductiveautomation.com/t/commenting-downtimes-makes-the-downtime-disappearing-in-ignition/107006/2 "2025-06-04T10:59:25Z")

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You have not provided nearly enough information for us to help. Especially if this is truly for 7.9 as I doubt many of us have a version that old available.

You’re asking about a user entering comments on downtime, which is not something that is native to core ignition, which I assume means you have a third party module, most likely Sepasofts OEE module?

You may want to reach out directly to sepasofts support.

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**Author:** ![venkata\_suman\_ravuri](https://avatars.discourse-cdn.com/v4/letter/v/90db22/32.png) [@venkata\_suman\_ravuri](https://forum.inductiveautomation.com/u/venkata_suman_ravuri)\
**Post date:** [June 4, 2025, 1:25pm UTC](https://forum.inductiveautomation.com/t/commenting-downtimes-makes-the-downtime-disappearing-in-ignition/107006/3 "2025-06-04T13:25:24Z")

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Yes, we are using Sepasoft Module and Thanks for providing the details I may reach out to Sepasoft vendor, Thanks.