# Connection Lost Dialog Stays On-Screen

**URL:** <https://forum.inductiveautomation.com/t/connection-lost-dialog-stays-on-screen/8891>\
**Category:** Ignition\
**Created:** [August 12, 2014, 4:09pm UTC](https://forum.inductiveautomation.com/t/connection-lost-dialog-stays-on-screen/8891 "2014-08-12T16:09:08Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Polynomial](https://avatars.discourse-cdn.com/v4/letter/p/848f3c/32.png) [@Polynomial](https://forum.inductiveautomation.com/u/Polynomial)\
**Post date:** [August 12, 2014, 4:09pm UTC](https://forum.inductiveautomation.com/t/connection-lost-dialog-stays-on-screen/8891/1 "2014-08-12T16:09:08Z")

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Hello,

I recently had an issue where the gateway connection was lost and then restored but the Gateway Connection Lost dialog box didn’t disappear. I’ve included a partial screen shot below.

What could be keeping this dialog box up? This is on a large Andon display board so I really don’t want to have to remotely log in every time this happens.

Thanks!

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/6/6fbc6015e40d42035246c45c0d6fc70529d4bdea.jpg)

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**Author:** ![dave.fogle](https://avatars.discourse-cdn.com/v4/letter/d/43a26b/32.png) [@dave.fogle](https://forum.inductiveautomation.com/u/dave.fogle)\
**Post date:** [August 14, 2014, 4:41pm UTC](https://forum.inductiveautomation.com/t/connection-lost-dialog-stays-on-screen/8891/2 "2014-08-14T16:41:24Z")

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What version of Ignition are you running? We believe this issue has been resolved for Ignition 7.7.

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<div class="post-metadata">

**Author:** ![Polynomial](https://avatars.discourse-cdn.com/v4/letter/p/848f3c/32.png) [@Polynomial](https://forum.inductiveautomation.com/u/Polynomial)\
**Post date:** [August 15, 2014, 8:03pm UTC](https://forum.inductiveautomation.com/t/connection-lost-dialog-stays-on-screen/8891/3 "2014-08-15T20:03:33Z")

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Oops, sorry I forgot to include that. This is Ignition 7.6.4 running on Windows Server 2008.

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**Author:** ![hazey](https://avatars.discourse-cdn.com/v4/letter/h/a587f6/32.png) [@hazey](https://forum.inductiveautomation.com/u/hazey)\
**Post date:** [November 28, 2014, 5:21am UTC](https://forum.inductiveautomation.com/t/connection-lost-dialog-stays-on-screen/8891/4 "2014-11-28T05:21:34Z")

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Dave what is this fault, I am running a 7.6.4 version with same problem?

thanks  
hazey

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**Author:** ![xion8x8](https://avatars.discourse-cdn.com/v4/letter/x/cc9497/32.png) [@xion8x8](https://forum.inductiveautomation.com/u/xion8x8)\
**Post date:** [February 10, 2015, 1:34am UTC](https://forum.inductiveautomation.com/t/connection-lost-dialog-stays-on-screen/8891/5 "2015-02-10T01:34:23Z")

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Hi Dave,

Is this problem the known issue for Ignition 7.6 and below? I have the same issue frequently when changing screen, then user need to relogin.