# Connection lost to database intermittently

**URL:** <https://forum.inductiveautomation.com/t/connection-lost-to-database-intermittently/11194>\
**Category:** Ignition\
**Created:** [February 11, 2016, 11:01am UTC](https://forum.inductiveautomation.com/t/connection-lost-to-database-intermittently/11194 "2016-02-11T11:01:34Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Viggi](https://avatars.discourse-cdn.com/v4/letter/v/ce7236/32.png) [@Viggi](https://forum.inductiveautomation.com/u/Viggi)\
**Post date:** [February 11, 2016, 11:01am UTC](https://forum.inductiveautomation.com/t/connection-lost-to-database-intermittently/11194/1 "2016-02-11T11:01:34Z")

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Hi,  
Many times i find that the ‘chart’ becomes red, with an overlay meaning connection lost. Clients are really Pissed ☹  
It becomes normal after 2-3 seconds.  
I am attaching the log file .[attachment=0]err\_log\_hist.pdf[/attachment]  
This happens in both Windows and Linux clients  
I use MySQL on Windows Server  
Looking forward to a solution.

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 11, 2016, 2:50pm UTC](https://forum.inductiveautomation.com/t/connection-lost-to-database-intermittently/11194/2 "2016-02-11T14:50:27Z")

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Can you get a logs.bin.gz exported from the gateway web console?

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<div class="post-metadata">

**Author:** ![Viggi](https://avatars.discourse-cdn.com/v4/letter/v/ce7236/32.png) [@Viggi](https://forum.inductiveautomation.com/u/Viggi)\
**Post date:** [February 25, 2016, 2:07am UTC](https://forum.inductiveautomation.com/t/connection-lost-to-database-intermittently/11194/3 "2016-02-25T02:07:06Z")

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I’ve attached the file. Hope we can solve it…