# Connection to mysql database is down and must be normalized manually

**URL:** <https://forum.inductiveautomation.com/t/connection-to-mysql-database-is-down-and-must-be-normalized-manually/57282>\
**Category:** Ignition\
**Created:** [March 16, 2022, 8:46pm UTC](https://forum.inductiveautomation.com/t/connection-to-mysql-database-is-down-and-must-be-normalized-manually/57282 "2022-03-16T20:46:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Nicolas\_Auger](https://avatars.discourse-cdn.com/v4/letter/n/9fc348/32.png) [@Nicolas\_Auger](https://forum.inductiveautomation.com/u/Nicolas_Auger)\
**Post date:** [March 16, 2022, 8:46pm UTC](https://forum.inductiveautomation.com/t/connection-to-mysql-database-is-down-and-must-be-normalized-manually/57282/1 "2022-03-16T20:46:21Z")

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I have a problem with the mysql database connection, after being working for a week the channel is down and I have to enter the gateway and re-enable it manually. This consists of editing the channel and saving without making any changes and with this the connection is operational.  
After a few days the channel is deactivated again.

 ![Captura de Pantalla 2022-03-16 a la(s) 5.45.14 p. m.](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/f/4f9823ef5ac31a745c16182c9288478b4ce6c508.jpeg)

The MySQL version is 8.0.25 and I use connect J 8.0.25.  
The Ignition version is 8.1.4

Regards

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**Author:** ![dkhayes117](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dkhayes117/32/68344_2.png) [@dkhayes117](https://forum.inductiveautomation.com/u/dkhayes117)\
**Post date:** [March 16, 2022, 8:52pm UTC](https://forum.inductiveautomation.com/t/connection-to-mysql-database-is-down-and-must-be-normalized-manually/57282/2 "2022-03-16T20:52:16Z")

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Someone on the forum may be able to help, but this sounds like contacting support would be your best bet.