# Corrupt Gateway Backup?

**URL:** <https://forum.inductiveautomation.com/t/corrupt-gateway-backup/92013>\
**Category:** Ignition\
**Tags:** perspective\
**Created:** [June 18, 2024, 12:38pm UTC](https://forum.inductiveautomation.com/t/corrupt-gateway-backup/92013 "2024-06-18T12:38:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Daniel\_Kareem\_Tabet](https://avatars.discourse-cdn.com/v4/letter/d/4da419/32.png) [@Daniel\_Kareem\_Tabet](https://forum.inductiveautomation.com/u/Daniel_Kareem_Tabet)\
**Post date:** [June 18, 2024, 12:38pm UTC](https://forum.inductiveautomation.com/t/corrupt-gateway-backup/92013/1 "2024-06-18T12:38:15Z")

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Hey everyone,

My team and I have been working on a pretty big project, so we have been taking daily backups of our work. We needed to roll back to a previous version so we tried to restore a backup, and everything loads in right except for the tags. The tag provider shows up as empty with no tags in it. We tried multiple backups from the past 2 weeks, and it looks like none of them will load in the tags properly. Multiple team members have taken different backups on different machines, and none of them seem to work.

Has anyone encountered this/been able to extract the tags and UDTs from the gateway backup directly? Thanks in advance!

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**Author:** ![michael.flagler](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.flagler/32/26272_2.png) [@michael.flagler](https://forum.inductiveautomation.com/u/michael.flagler)\
**Post date:** [June 18, 2024, 12:41pm UTC](https://forum.inductiveautomation.com/t/corrupt-gateway-backup/92013/2 "2024-06-18T12:41:48Z")

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Are you sure you did a gateway backup and not a project export/backup? The file extension should be "gwbk" for a gateway backup that includes the tags.

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<div class="post-metadata">

**Author:** ![Daniel\_Kareem\_Tabet](https://avatars.discourse-cdn.com/v4/letter/d/4da419/32.png) [@Daniel\_Kareem\_Tabet](https://forum.inductiveautomation.com/u/Daniel_Kareem_Tabet)\
**Post date:** [June 18, 2024, 12:43pm UTC](https://forum.inductiveautomation.com/t/corrupt-gateway-backup/92013/3 "2024-06-18T12:43:27Z")

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Yeah absolutely certain. It's a gwbk file.

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**Author:** ![michael.flagler](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.flagler/32/26272_2.png) [@michael.flagler](https://forum.inductiveautomation.com/u/michael.flagler)\
**Post date:** [June 18, 2024, 12:47pm UTC](https://forum.inductiveautomation.com/t/corrupt-gateway-backup/92013/4 "2024-06-18T12:47:05Z")

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You can try opening it in Kindling, but not sure if it will show you anything besides allowing you to extract the SQLite DB that has the tags in it or possibly query the DB for what it contains.

> [@Kindling - a collection of tools to help with Ignition](https://forum.inductiveautomation.com/t/kindling-a-collection-of-tools-to-help-with-ignition/54689):
>
> Happy new year, and all that! I wanted to debut for the community something I've been working on for a little while, and hopefully it's useful to somebody out there. The full story: Long ago I worked as a support rep at IA. While there, I made some tools for internal use; Vision windows attached to an internal gateway that knew how to parse our log IDB files and thread dump files and display them in a more useful way. Recently, I had some downtime, and wanted to take on a new project, so I recr…

Otherwise, I'd check logs to see if there's any error when restoring the backup. If nothing else works, reach out to support.