# Could not print report to primary printer - Report not being printed **URL:** \ **Category:** Ignition\ **Tags:** ignition81, perspective\ **Created:** [May 25, 2023, 6:33pm UTC](https://forum.inductiveautomation.com/t/could-not-print-report-to-primary-printer-report-not-being-printed/74190 "2023-05-25T18:33:33Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![augusto.junior](https://avatars.discourse-cdn.com/v4/letter/a/e47c2d/32.png) [@augusto.junior](https://forum.inductiveautomation.com/u/augusto.junior)\ **Post date:** [May 25, 2023, 6:33pm UTC](https://forum.inductiveautomation.com/t/could-not-print-report-to-primary-printer-report-not-being-printed/74190/1 "2023-05-25T18:33:33Z")
Hey guys, I'm trying to print a report in Perspective, but I'm getting the error below: 14:25:40.581 [AWT-EventQueue-0] ERROR com.inductiveautomation.ignition.client.util.gui.ErrorUtil - Attempted Action could not complete. ERROR: Could not print report to primary printerjava.awt.print.PrinterIOException Caused by: java.io.IOException: Cannot run program "/usr/bin/lpr": error=2, No such file or directory at java.base/java.lang.ProcessBuilder.start(Unknown Source) at java.base/java.lang.ProcessBuilder.start(Unknown Source) at java.base/java.lang.Runtime.exec(Unknown Source) at java.base/java.lang.Runtime.exec(Unknown Source) ... 63 common frames omitted Caused by: java.io.IOException: error=2, No such file or directory at java.base/java.lang.ProcessImpl.forkAndExec(Native Method) at java.base/java.lang.ProcessImpl.(Unknown Source) My gateway is installed on Ubuntu server. The network printer is installed properly using CUPS service. I can print a local file with no issues. I also see the printer in the report. Any idea why it's not running CUPS to print the report? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/b/7b6312a870e27593ebec75817df28f6a5f4a9b14.png) Thanks! ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 25, 2023, 6:35pm UTC](https://forum.inductiveautomation.com/t/could-not-print-report-to-primary-printer-report-not-being-printed/74190/2 "2023-05-25T18:35:35Z")
> [@augusto.junior](#): > > The network printer is installed properly using CUPS service. You did this part on the gateway? (Your error suggests that the gateway doesn't have CUPS installed at all.) ---
**Author:** ![dkhayes117](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dkhayes117/32/68344_2.png) [@dkhayes117](https://forum.inductiveautomation.com/u/dkhayes117)\ **Post date:** [July 23, 2024, 6:24pm UTC](https://forum.inductiveautomation.com/t/could-not-print-report-to-primary-printer-report-not-being-printed/74190/3 "2024-07-23T18:24:48Z")
I've run into the same issue. I do have CUPS installed on the gateway. I checked, and I don't have `lpr` in `/usr/bin/`. The printer drivers are installed, and the printer shows up in Ignition, I just can't print. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [July 23, 2024, 6:26pm UTC](https://forum.inductiveautomation.com/t/could-not-print-report-to-primary-printer-report-not-being-printed/74190/4 "2024-07-23T18:26:39Z")
In my Kubuntu workstation, `/usr/bin/lpr` is provided by the `cups-bsd` package. ---
**Author:** ![dkhayes117](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dkhayes117/32/68344_2.png) [@dkhayes117](https://forum.inductiveautomation.com/u/dkhayes117)\ **Post date:** [July 23, 2024, 6:42pm UTC](https://forum.inductiveautomation.com/t/could-not-print-report-to-primary-printer-report-not-being-printed/74190/5 "2024-07-23T18:42:32Z")
After installing `cups-bsd`, I don't get the error message anymore, but nothing is printing. I installed the drivers for the printer and setup cups like so ```python $ sudo lpadmin -p SILO_A -E -v ipp:///ipp/print -m sato/sato-cl4nxplus-203dpi.ppd ``` Any other advice? ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [July 23, 2024, 7:03pm UTC](https://forum.inductiveautomation.com/t/could-not-print-report-to-primary-printer-report-not-being-printed/74190/6 "2024-07-23T19:03:52Z")
Not off the top of my head, sorry. ---
**Author:** ![augusto.junior](https://avatars.discourse-cdn.com/v4/letter/a/e47c2d/32.png) [@augusto.junior](https://forum.inductiveautomation.com/u/augusto.junior)\ **Post date:** [July 23, 2024, 7:18pm UTC](https://forum.inductiveautomation.com/t/could-not-print-report-to-primary-printer-report-not-being-printed/74190/7 "2024-07-23T19:18:04Z")
Try to access the webpage for cups: http://[your gateway IP]:631 It looks like this printer has a bad configuration. ---
**Author:** ![dkhayes117](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dkhayes117/32/68344_2.png) [@dkhayes117](https://forum.inductiveautomation.com/u/dkhayes117)\ **Post date:** [July 23, 2024, 8:41pm UTC](https://forum.inductiveautomation.com/t/could-not-print-report-to-primary-printer-report-not-being-printed/74190/8 "2024-07-23T20:41:05Z")
I finally got the webserver going so I could look at it. I'm still trying to get it working, as I'm getting `status: bad filter`. I'll report back what I find out. ---
**Author:** ![augusto.junior](https://avatars.discourse-cdn.com/v4/letter/a/e47c2d/32.png) [@augusto.junior](https://forum.inductiveautomation.com/u/augusto.junior)\ **Post date:** [July 24, 2024, 12:20pm UTC](https://forum.inductiveautomation.com/t/could-not-print-report-to-primary-printer-report-not-being-printed/74190/9 "2024-07-24T12:20:21Z")
I see you also have a Sato label printer. This is how my Sato is set and printing: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/d/dd8d55bc6175ddc3e35e90e976bfef2c0fce5d73.png)