# Created new user but unable to login **URL:** \ **Category:** Ignition\ **Created:** [April 24, 2024, 11:39pm UTC](https://forum.inductiveautomation.com/t/created-new-user-but-unable-to-login/89418 "2024-04-24T23:39:16Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![wasntme](https://avatars.discourse-cdn.com/v4/letter/w/eada6e/32.png) [@wasntme](https://forum.inductiveautomation.com/u/wasntme)\ **Post date:** [April 24, 2024, 11:39pm UTC](https://forum.inductiveautomation.com/t/created-new-user-but-unable-to-login/89418/1 "2024-04-24T23:39:17Z")
I created a new user and assigned the proper roles to that user but still unable to use that login for the gateway or designer. Login failed for "The username/password combination entered in invalid". I know I'm spelling it correct because I tried multiple times and created other users. I created the user under user source named default. The user I'm currently logged in as has Administrator role. Version: 8.1.7 ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [April 24, 2024, 11:41pm UTC](https://forum.inductiveautomation.com/t/created-new-user-but-unable-to-login/89418/2 "2024-04-24T23:41:02Z")
Are the gateway and designer **using** that user source? If anyone used the password reset function, and didn't clean up after themselves, you might still be using a temporary user source. ---
**Author:** ![wasntme](https://avatars.discourse-cdn.com/v4/letter/w/eada6e/32.png) [@wasntme](https://forum.inductiveautomation.com/u/wasntme)\ **Post date:** [April 24, 2024, 11:48pm UTC](https://forum.inductiveautomation.com/t/created-new-user-but-unable-to-login/89418/3 "2024-04-24T23:48:05Z")
Designer project properties user source is "default". In the gateway config/security/General the system identity provider is something else. That mismatch might be my issue... Thank you for your help.