# Database user source not allowing login to designer **URL:** \ **Category:** Ignition\ **Tags:** ignition81\ **Created:** [September 14, 2023, 3:13pm UTC](https://forum.inductiveautomation.com/t/database-user-source-not-allowing-login-to-designer/79163 "2023-09-14T15:13:23Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![YF129701](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/yf129701/32/60498_2.png) [@YF129701](https://forum.inductiveautomation.com/u/YF129701)\ **Post date:** [September 14, 2023, 3:13pm UTC](https://forum.inductiveautomation.com/t/database-user-source-not-allowing-login-to-designer/79163/1 "2023-09-14T15:13:23Z")
I have a database user source that was working with no issues in the past. We moved it to a new gateway a few months ago and it still worked fine. Recently, I haven't been able to log into the designer, even though I can verify that the Database user source properties look fine and can verify my credentials on the gateway webpage (so I know my username and password are correct). I keep getting the pesky error `Login failed: Please try again`. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/4/d4952e79f5a1f20bfead59526bb73f26a08c1cb5.png) I also verified the last time I was fixing this that the project settings point to this user source and IdP, so I'm at my wit's end as to why this doesn't work. ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [September 14, 2023, 3:32pm UTC](https://forum.inductiveautomation.com/t/database-user-source-not-allowing-login-to-designer/79163/2 "2023-09-14T15:32:27Z")
What about the gateway's general designer login permission? [Gateway General Security Settings - Ignition User Manual 8.1 - Ignition Documentation](https://docs.inductiveautomation.com/display/DOC81/Gateway+General+Security+Settings) ---
**Author:** ![YF129701](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/yf129701/32/60498_2.png) [@YF129701](https://forum.inductiveautomation.com/u/YF129701)\ **Post date:** [September 14, 2023, 4:05pm UTC](https://forum.inductiveautomation.com/t/database-user-source-not-allowing-login-to-designer/79163/3 "2023-09-14T16:05:24Z")
That was it... I missed the part where it's the Gateway AND DESIGNER security settings. Now, what's more weird is who could have changed this.... Thanks @paul-griffith!! ---
**Author:** ![Rahul\_Bhakte1](https://avatars.discourse-cdn.com/v4/letter/r/c89c15/32.png) [@Rahul\_Bhakte1](https://forum.inductiveautomation.com/u/Rahul_Bhakte1)\ **Post date:** [January 4, 2024, 9:56am UTC](https://forum.inductiveautomation.com/t/database-user-source-not-allowing-login-to-designer/79163/4 "2024-01-04T09:56:54Z")
Hello @paul-griffith I am facing the same issue but with the gateway login. I am not sure how can I change the settings in gateway without login. ---
**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\ **Post date:** [January 4, 2024, 10:57am UTC](https://forum.inductiveautomation.com/t/database-user-source-not-allowing-login-to-designer/79163/5 "2024-01-04T10:57:46Z")
> [@Rahul\_Bhakte1](#): > > I am facing the same issue but with the gateway login. That's not the same issue. You need to start a new thread. > I am not sure how can I change the settings in gateway without login. You can't. You can only reset it if you've lost the password. [https://docs.inductiveautomation.com/display/DOC81/Gateway+Command-line+Utility+-+gwcmd](https://docs.inductiveautomation.com/display/DOC81/Gateway+Command-line+Utility+-+gwcmd) ---
**Author:** ![Rahul\_Bhakte1](https://avatars.discourse-cdn.com/v4/letter/r/c89c15/32.png) [@Rahul\_Bhakte1](https://forum.inductiveautomation.com/u/Rahul_Bhakte1)\ **Post date:** [January 4, 2024, 12:25pm UTC](https://forum.inductiveautomation.com/t/database-user-source-not-allowing-login-to-designer/79163/6 "2024-01-04T12:25:30Z")
Thanks @Transistor. That helped me to resolve this issue. The issue was with the user source properties. ---
**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\ **Post date:** [January 4, 2024, 1:29pm UTC](https://forum.inductiveautomation.com/t/database-user-source-not-allowing-login-to-designer/79163/7 "2024-01-04T13:29:30Z")
See [Login When Active Directory Unreachable - #2 by Transistor](https://forum.inductiveautomation.com/t/login-when-active-directory-unreachable/65875/2) for more ideas to prevent this occurring again.