# Designer cannot launch

**URL:** <https://forum.inductiveautomation.com/t/designer-cannot-launch/32752>\
**Category:** Ignition\
**Created:** [March 3, 2020, 2:44am UTC](https://forum.inductiveautomation.com/t/designer-cannot-launch/32752 "2020-03-03T02:44:10Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![tansteven96249464](https://avatars.discourse-cdn.com/v4/letter/t/c89c15/32.png) [@tansteven96249464](https://forum.inductiveautomation.com/u/tansteven96249464)\
**Post date:** [March 3, 2020, 2:44am UTC](https://forum.inductiveautomation.com/t/designer-cannot-launch/32752/1 "2020-03-03T02:44:10Z")

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Greetings,

I am having a problem with launching Designer from groov EPIC device. Below is the conversation with Opto Supports at Opto forums

> **[Igniton designer can't launch please help](https://forums.opto22.com/t/igniton-designer-cant-launch-please-help/3011)**
>
> Anyone can help me to fix the igniton designer it can’t launch after login

Is there any idea to solve this problem?

Thanks

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 3, 2020, 3:50am UTC](https://forum.inductiveautomation.com/t/designer-cannot-launch/32752/2 "2020-03-03T03:50:21Z")

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What version of Java do you have installed? Can you turn on the console in the Java control panel applet and try launching again? You should get a little console window with logging from the launch attempt.

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**Author:** ![jespinmartin1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jespinmartin1/32/57175_2.png) [@jespinmartin1](https://forum.inductiveautomation.com/u/jespinmartin1)\
**Post date:** [March 3, 2020, 4:12am UTC](https://forum.inductiveautomation.com/t/designer-cannot-launch/32752/3 "2020-03-03T04:12:36Z")

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@tansteven962494  
I think you want to design your project from there, but in my opinion designing your project outside the groov EPIC device is a better idea. You just need the client laucher to run in groov instead when finish designing.  
Make sure to worry about the client instead of designer.

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**Author:** ![tansteven96249464](https://avatars.discourse-cdn.com/v4/letter/t/c89c15/32.png) [@tansteven96249464](https://forum.inductiveautomation.com/u/tansteven96249464)\
**Post date:** [March 3, 2020, 6:13am UTC](https://forum.inductiveautomation.com/t/designer-cannot-launch/32752/4 "2020-03-03T06:13:52Z")

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I tried. The console will disappear also with the designer. As you can see from the Opto Forum, the PC can open other EPICs’ Designer. So I think there is no problem with the java version or Windows OS. Java version 8 Update 241 (1.8.0\_241-b07)

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**Author:** ![tansteven96249464](https://avatars.discourse-cdn.com/v4/letter/t/c89c15/32.png) [@tansteven96249464](https://forum.inductiveautomation.com/u/tansteven96249464)\
**Post date:** [March 4, 2020, 4:50am UTC](https://forum.inductiveautomation.com/t/designer-cannot-launch/32752/5 "2020-03-04T04:50:21Z")

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Thanks for your great idea. But we are selling the groov EPIC unit to customer. So If possible, we have to find out the solution solve this problem. I am still wondering maybe the software corrupted during the installation into the groov EPIC. Is that possible?

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**Author:** ![jespinmartin1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jespinmartin1/32/57175_2.png) [@jespinmartin1](https://forum.inductiveautomation.com/u/jespinmartin1)\
**Post date:** [March 4, 2020, 1:44pm UTC](https://forum.inductiveautomation.com/t/designer-cannot-launch/32752/6 "2020-03-04T13:44:46Z")

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I haven’t used a groov epic device but I know it is an ARM architecture based on Linux. I don’t know why you’re mentioning windows os here. Make sure to download the installer for Linux and re-install Igniton Gateway. First try with Ignition v 7.9.x and then with v 8.0.x

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [March 4, 2020, 2:10pm UTC](https://forum.inductiveautomation.com/t/designer-cannot-launch/32752/7 "2020-03-04T14:10:35Z")

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You are going to need to get a log from the designer on the client side. Look in your clientlauncher log files (on your client) for the java command line for the failing launch. Try running that from a command prompt. (I’m not sure about Windows, but in Linux this will allow you to see the console log, and it will remain visible when the designer process dies.)
