# Designer crashing **URL:** \ **Category:** Ignition\ **Created:** [July 8, 2010, 11:34am UTC](https://forum.inductiveautomation.com/t/designer-crashing/2013 "2010-07-08T11:34:00Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Jon.Trusik](https://avatars.discourse-cdn.com/v4/letter/j/d78d45/32.png) [@Jon.Trusik](https://forum.inductiveautomation.com/u/Jon.Trusik)\ **Post date:** [July 8, 2010, 11:34am UTC](https://forum.inductiveautomation.com/t/designer-crashing/2013/1 "2010-07-08T11:34:00Z")
I’m running 7.1.3 and have had several instances while performing edits that the designer just crashes, no messages, it just closes instantly. The gateway and configuration page continue running. Can go to the configuration page and relaunch, but of course any edits were lost. ---
**Author:** ![Jon.Trusik](https://avatars.discourse-cdn.com/v4/letter/j/d78d45/32.png) [@Jon.Trusik](https://forum.inductiveautomation.com/u/Jon.Trusik)\ **Post date:** [July 8, 2010, 11:41am UTC](https://forum.inductiveautomation.com/t/designer-crashing/2013/2 "2010-07-08T11:41:57Z")
Just discovered that it appears to be a Java problem as I have 2 err report files now on my desktop. ---
**Author:** ![Colby.Clegg](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/colby.clegg/32/3282_2.png) [@Colby.Clegg](https://forum.inductiveautomation.com/u/Colby.Clegg)\ **Post date:** [July 8, 2010, 7:13pm UTC](https://forum.inductiveautomation.com/t/designer-crashing/2013/3 "2010-07-08T19:13:55Z")
If you could attach those error logs or send them to support AT [inductiveautomation.com](http://inductiveautomation.com), we might be able to determine if it’s a problem in the software or with the java setup on your machine. Regards, ---
**Author:** ![scott\_stc](https://avatars.discourse-cdn.com/v4/letter/s/d26b3c/32.png) [@scott\_stc](https://forum.inductiveautomation.com/u/scott_stc)\ **Post date:** [August 9, 2010, 9:35pm UTC](https://forum.inductiveautomation.com/t/designer-crashing/2013/4 "2010-08-09T21:35:35Z")
I’m not positive this is related to Transaction Groups, or just a coincidence. I began a new project to house only transaction groups (as recommended). Whenever I open that project it crashes the designer and gateway. I was not able to retrieve an error log. Is there something about transaction groups that, if configured incorrectly, would prevent the designer and/or gateway from running? ---
**Author:** ![Colby.Clegg](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/colby.clegg/32/3282_2.png) [@Colby.Clegg](https://forum.inductiveautomation.com/u/Colby.Clegg)\ **Post date:** [August 10, 2010, 11:20pm UTC](https://forum.inductiveautomation.com/t/designer-crashing/2013/5 "2010-08-10T23:20:56Z")
> [@](#): > > Is there something about transaction groups that, if configured incorrectly, would prevent the designer and/or gateway from running? Definitely not... as far as we know. Hard crashes of the designer and gateway are very rare- I don't know that we've seen a problem that would crash them both. Furthermore, we haven't seen any crashes specifically tied to the SQL Bridge module. Is there any sort of information about the crash in the wrapper.log file in the install directory? If this problem is consistent, it might be good if you called in so that we could check it out remotely- perhaps there's a problem with your Java installation or something like that. Regards, ---
**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\ **Post date:** [August 13, 2010, 9:26pm UTC](https://forum.inductiveautomation.com/t/designer-crashing/2013/6 "2010-08-13T21:26:53Z")
When you have hard crashes it is usually something wrong with Java and device-drivers or fonts on your machine. You should be able to isolate the issue to a single machine. Try upgrading Java, and look for the hs\_err####.pid crash dump files on your machine, where #### are actually digits. ---
**Author:** ![scott\_stc](https://avatars.discourse-cdn.com/v4/letter/s/d26b3c/32.png) [@scott\_stc](https://forum.inductiveautomation.com/u/scott_stc)\ **Post date:** [September 10, 2010, 2:44pm UTC](https://forum.inductiveautomation.com/t/designer-crashing/2013/7 "2010-09-10T14:44:35Z")
Carl, I am not sure still why it was crashing with the transaction groups, but what I did was upgraded Ignition to .5 and everythhing worked great. Thanks.