# Designer does not open after the latest update Windows 10 **URL:** \ **Category:** Ignition\ **Tags:** ignition81\ **Created:** [November 7, 2022, 6:46pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196 "2022-11-07T18:46:01Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![ISEMAREN\_AAG](https://avatars.discourse-cdn.com/v4/letter/i/82dd89/32.png) [@ISEMAREN\_AAG](https://forum.inductiveautomation.com/u/ISEMAREN_AAG)\ **Post date:** [November 7, 2022, 6:46pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/1 "2022-11-07T18:46:01Z")
Good afternoon. Ignition Designer was opening perfectly until yesterday. Today I have installed the latest **Windows 10 updates** and now Designer doesn't open. The **process runs** , but **the window does not appear**. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/f/df05bd4325bdb1dbcc6c7bd289055d321486736f.png) I have **reinstalled** Designer and Java, but the problem continues. Operating system information: _Edition: Windows 10 Business_ _Version: 21H2_ _OS Build: 19044.2130_ _Experience: Windows Feature Experience Pack 120.2212.4180.0_ Best Regards. ---
**Author:** ![Matthew.gaitan](https://avatars.discourse-cdn.com/v4/letter/m/59ef9b/32.png) [@Matthew.gaitan](https://forum.inductiveautomation.com/u/Matthew.gaitan)\ **Post date:** [November 7, 2022, 6:54pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/2 "2022-11-07T18:54:16Z")
try clearing the `.ignition` cache: > **[How to Clear Client (.ignition) Cache and Java Cache](https://support.inductiveautomation.com/hc/en-us/articles/360047596071-How-to-Clear-Client-ignition-Cache-and-Java-Cache)** > > You may be directed by Support to clear Client cache and/or Java cache as part of troubleshooting Client or Designer related issues. This article explains how to do so. > > Contents: > > Clearing Client... This has happened to some of my coworkers and clearing the cache was able to have them get back in. You probably need to re-setup the designer launcher saved designers as I believe they're stored in that cache folder ---
**Author:** ![ISEMAREN\_AAG](https://avatars.discourse-cdn.com/v4/letter/i/82dd89/32.png) [@ISEMAREN\_AAG](https://forum.inductiveautomation.com/u/ISEMAREN_AAG)\ **Post date:** [November 7, 2022, 7:00pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/3 "2022-11-07T19:00:19Z")
Thanks, but I have cleared Client (.ignition) Cache and Java Cache and the problem continues. 😔 ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [November 7, 2022, 7:16pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/4 "2022-11-07T19:16:07Z")
Look in the designer launcher's log file, near the end, where it launches the final designer java command. Copy that command line and paste it in a terminal window. That will run the designer with its logging going to the teminal. Report the tail of that terminal log. ---
**Author:** ![ISEMAREN\_AAG](https://avatars.discourse-cdn.com/v4/letter/i/82dd89/32.png) [@ISEMAREN\_AAG](https://forum.inductiveautomation.com/u/ISEMAREN_AAG)\ **Post date:** [November 8, 2022, 9:54am UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/5 "2022-11-08T09:54:54Z")
Hi! Where is the log file? These are the files that I have in the Designer folder. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/0/3/0315fc24d0f915123318df8e9f3e988dfa26d7dc.png) Thanks. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [November 8, 2022, 1:06pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/6 "2022-11-08T13:06:26Z")
Look in your `.ignition` folder in your home folder. ---
**Author:** ![ISEMAREN\_AAG](https://avatars.discourse-cdn.com/v4/letter/i/82dd89/32.png) [@ISEMAREN\_AAG](https://forum.inductiveautomation.com/u/ISEMAREN_AAG)\ **Post date:** [November 8, 2022, 3:32pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/7 "2022-11-08T15:32:04Z")
I cleaned that folder because I thought it would be the solution, so now it's empty. ---
**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\ **Post date:** [November 8, 2022, 3:37pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/8 "2022-11-08T15:37:47Z")
Try to open it again, and it should recreate it. ---
**Author:** ![ISEMAREN\_AAG](https://avatars.discourse-cdn.com/v4/letter/i/82dd89/32.png) [@ISEMAREN\_AAG](https://forum.inductiveautomation.com/u/ISEMAREN_AAG)\ **Post date:** [November 8, 2022, 4:45pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/9 "2022-11-08T16:45:53Z")
That's not the problem. The problem is that the designer does not open. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [November 8, 2022, 4:48pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/10 "2022-11-08T16:48:11Z")
Run the launcher itself from a terminal. Increase the scrollback buffer on your terminal if needed. ---
**Author:** ![ISEMAREN\_AAG](https://avatars.discourse-cdn.com/v4/letter/i/82dd89/32.png) [@ISEMAREN\_AAG](https://forum.inductiveautomation.com/u/ISEMAREN_AAG)\ **Post date:** [November 8, 2022, 5:28pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/11 "2022-11-08T17:28:35Z")
You mean this? Nothing happens. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/5/f53720e01d3ee9517a3b624663a4dba7ff5a629d.png) ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [November 8, 2022, 5:30pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/12 "2022-11-08T17:30:44Z")
Huh. Maybe that exe is corrupted. Can you reinstall that from your gateway? ---
**Author:** ![ISEMAREN\_AAG](https://avatars.discourse-cdn.com/v4/letter/i/82dd89/32.png) [@ISEMAREN\_AAG](https://forum.inductiveautomation.com/u/ISEMAREN_AAG)\ **Post date:** [November 10, 2022, 9:11am UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/13 "2022-11-10T09:11:39Z")
Hello. Yes, I have reinstalled several times and it does not solve it. It's very strange... I'm out of options. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [November 10, 2022, 10:27am UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/14 "2022-11-10T10:27:36Z")
Have you called support yet? ---
**Author:** ![ISEMAREN\_AAG](https://avatars.discourse-cdn.com/v4/letter/i/82dd89/32.png) [@ISEMAREN\_AAG](https://forum.inductiveautomation.com/u/ISEMAREN_AAG)\ **Post date:** [December 13, 2022, 12:55pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/15 "2022-12-13T12:55:26Z")
Good afternoon. The problem is worse than I thought: I can't install Ignition either. When I click on the installer (ignition-8.1.22-windows-64-installer.exe), nothing happens. It only happens with Ignition. I can install other software without problems. ---
**Author:** ![jlandwerlen](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@jlandwerlen](https://forum.inductiveautomation.com/u/jlandwerlen)\ **Post date:** [December 13, 2022, 1:07pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/16 "2022-12-13T13:07:11Z")
You should contact support. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [December 13, 2022, 1:09pm UTC](https://forum.inductiveautomation.com/t/designer-does-not-open-after-the-latest-update-windows-10/66196/17 "2022-12-13T13:09:46Z")
Have you investigated whether your IT department is blocking "unknown" executables? Or your anti-virus is configured too aggressively?