# Designer "Error listing roles" **URL:** \ **Category:** Ignition\ **Tags:** vision\ **Created:** [June 30, 2022, 7:31pm UTC](https://forum.inductiveautomation.com/t/designer-error-listing-roles/61415 "2022-06-30T19:31:31Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![wg1](https://avatars.discourse-cdn.com/v4/letter/w/96bed5/32.png) [@wg1](https://forum.inductiveautomation.com/u/wg1)\ **Post date:** [June 30, 2022, 7:31pm UTC](https://forum.inductiveautomation.com/t/designer-error-listing-roles/61415/1 "2022-06-30T19:31:31Z")
Hello, I keep getting this error in my designer whenever I'm opening a script on a component (Vision). Also, the security settings are grayed out with a "Load Error" in the exempt roles box. Has anyone else ever ran in to a issue like this? > BlockquoteGatewayException: Exception during role listing. Session id=9201B65B > caused by IllegalStateException: Expected states: '[SCHEDULED, QUEUED, UPDATING]', actual state: 'STOPPED' > Ignition v8.1.15 (b2022030114) > Java: Azul Systems, Inc. 11.0.14.1 ---
**Author:** ![jspecht](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jspecht/32/6465_2.png) [@jspecht](https://forum.inductiveautomation.com/u/jspecht)\ **Post date:** [June 30, 2022, 7:59pm UTC](https://forum.inductiveautomation.com/t/designer-error-listing-roles/61415/2 "2022-06-30T19:59:19Z")
Can you provide the full stack trace for that IllegalStateException? What does the script look like? It looks like you are trying to load users or roles from a user source profile which has been shut down, though it’s not exactly clear how you might have gotten into that state. ---
**Author:** ![wg1](https://avatars.discourse-cdn.com/v4/letter/w/96bed5/32.png) [@wg1](https://forum.inductiveautomation.com/u/wg1)\ **Post date:** [June 30, 2022, 8:10pm UTC](https://forum.inductiveautomation.com/t/designer-error-listing-roles/61415/3 "2022-06-30T20:10:24Z")
the error is occurring when I right click on a component in the designer and access the scripts selection. > Blockquotecom.inductiveautomation.ignition.client.gateway\_interface.GatewayException: Exception during role listing. Session id=976BF48C > at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.newGatewayException(GatewayInterface.java:351) > at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.sendMessage(GatewayInterface.java:325) > at com.inductiveautomation.ignition.designer.gateway.PriviledgedDesignerTask$GatewayMessageTask.execute(PriviledgedDesignerTask.java:440) > at com.inductiveautomation.ignition.designer.gateway.PriviledgedDesignerTask$TaskThread.run(PriviledgedDesignerTask.java:328) > at java.base/java.lang.Thread.run(Unknown Source) > Caused by: java.lang.IllegalStateException: Expected states: '[SCHEDULED, QUEUED, UPDATING]', actual state: 'STOPPED' > at com.inductiveautomation.ignition.gateway.authentication.CacheState$Wrapper.check(CacheState.java:49) > at com.inductiveautomation.ignition.gateway.authentication.CacheState$Wrapper.checkRunning(CacheState.java:63) > at com.inductiveautomation.ignition.gateway.authentication.AbstractCache.get(AbstractCache.java:254) > at com.inductiveautomation.ignition.gateway.authentication.UserSourceWrapper.getRoles(UserSourceWrapper.java:401) > at com.inductiveautomation.ignition.gateway.authentication.UserSourceWrapper.getRoles(UserSourceWrapper.java:403) > at com.inductiveautomation.ignition.gateway.user.UserSourceProfile.getRoles(UserSourceProfile.java:131) > at com.inductiveautomation.ignition.gateway.servlets.Gateway.runListRoles(Gateway.java:717) > at com.inductiveautomation.ignition.gateway.servlets.Gateway.doPost(Gateway.java:450) > at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) > at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) > at com.inductiveautomation.ignition.gateway.bootstrap.MapServlet.service(MapServlet.java:86) > at org.eclipse.jetty.servlet.ServletHolder$NotAsync.service(ServletHolder.java:1450) > at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799) > at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1626) > at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548) > at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) > at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:602) > at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) > at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) > at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) > at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) > at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1434) > at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) > at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501) > at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) > at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) > at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1349) > at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) > at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) > at com.inductiveautomation.catapult.handlers.RemoteHostNameLookupHandler.handle(RemoteHostNameLookupHandler.java:121) > at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) > at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:322) > at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:59) > at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146) > at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) > at org.eclipse.jetty.server.Server.handle(Server.java:516) > at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:388) > at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:633) > at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:380) > at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) > at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) > at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) > at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) > at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338) > at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315) > at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173) > at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131) > at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:386) > at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883) > at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034) > at java.lang.Thread.run(null) Ignition v8.1.15 (b2022030114) Java: Azul Systems, Inc. 11.0.14.1 ---
**Author:** ![jspecht](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jspecht/32/6465_2.png) [@jspecht](https://forum.inductiveautomation.com/u/jspecht)\ **Post date:** [July 1, 2022, 4:21pm UTC](https://forum.inductiveautomation.com/t/designer-error-listing-roles/61415/4 "2022-07-01T16:21:28Z")
From which user source are you trying to list roles? You mentioned that it happens in the designer…so I am guessing the target user source is the one configured as your project default user source in the project \> properties menu in the designer? I would check if you are able to view the list of users and roles for the user source in Gateway Web Interface \> Config \> Security \> Users, Roles. Does a similar problem happen there? Are there any other exceptions in the Gateway logs revolving around this user source before you started experiencing this IllegalStateException? ---
**Author:** ![wg1](https://avatars.discourse-cdn.com/v4/letter/w/96bed5/32.png) [@wg1](https://forum.inductiveautomation.com/u/wg1)\ **Post date:** [July 1, 2022, 5:20pm UTC](https://forum.inductiveautomation.com/t/designer-error-listing-roles/61415/5 "2022-07-01T17:20:23Z")
After reviewing the Role Search Base of our AD connection, I found the issue. There was an OU that someone added that doesn’t exist in the hierarchy. I removed it, and everything is A-OK! Thank you for the response!