# Designer is not opening with a failure

**URL:** <https://forum.inductiveautomation.com/t/designer-is-not-opening-with-a-failure/95422>\
**Category:** Ignition\
**Created:** [September 2, 2024, 8:10am UTC](https://forum.inductiveautomation.com/t/designer-is-not-opening-with-a-failure/95422 "2024-09-02T08:10:35Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Jose\_Daniel\_Hernande](https://avatars.discourse-cdn.com/v4/letter/j/bbce88/32.png) [@Jose\_Daniel\_Hernande](https://forum.inductiveautomation.com/u/Jose_Daniel_Hernande)\
**Post date:** [September 2, 2024, 8:10am UTC](https://forum.inductiveautomation.com/t/designer-is-not-opening-with-a-failure/95422/1 "2024-09-02T08:10:35Z")

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Hello.

I am installing the Designer in my user only and when I try to launch the Designer it is not starting up.

I see the following error in Windows Logs

 ![Captura de pantalla 2024-09-02 100903](https://us1.discourse-cdn.com/inductiveautomation/original/3X/3/1/31305f9fc71ce3833d8642e09981bece26c491ab.jpeg)

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**Author:** ![victordcq](https://avatars.discourse-cdn.com/v4/letter/v/f6c823/32.png) [@victordcq](https://forum.inductiveautomation.com/u/victordcq)\
**Post date:** [September 2, 2024, 9:14am UTC](https://forum.inductiveautomation.com/t/designer-is-not-opening-with-a-failure/95422/2 "2024-09-02T09:14:23Z")

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There might be some logs in the gateway too i think, dump those here.

Anyways best to call support

This might be related

> [@\[BUG-9263\] Designer Launcher Fails to Launch](https://forum.inductiveautomation.com/t/bug-9263-designer-launcher-fails-to-launch/85605/32):
>
> I have a support ticket in and was sent a modified launcher. I was then told the issue I'm having is a different bug (java file not present when launching). I tried manually putting the file in the location but it's cleared away on launch.

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**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\
**Post date:** [September 3, 2024, 9:35pm UTC](https://forum.inductiveautomation.com/t/designer-is-not-opening-with-a-failure/95422/3 "2024-09-03T21:35:38Z")

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This looks like an issue that was resolved in 8.1.43. I would try upgrading first.

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**Author:** ![Jose\_Daniel\_Hernande](https://avatars.discourse-cdn.com/v4/letter/j/bbce88/32.png) [@Jose\_Daniel\_Hernande](https://forum.inductiveautomation.com/u/Jose_Daniel_Hernande)\
**Post date:** [September 5, 2024, 3:29pm UTC](https://forum.inductiveautomation.com/t/designer-is-not-opening-with-a-failure/95422/5 "2024-09-05T15:29:31Z")

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I need to say that it works with the new Designer

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**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\
**Post date:** [September 6, 2024, 2:56pm UTC](https://forum.inductiveautomation.com/t/designer-is-not-opening-with-a-failure/95422/6 "2024-09-06T14:56:44Z")

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Good to hear that!