# Designer is not opening with a failure

**URL:** <https://forum.inductiveautomation.com/t/designer-is-not-opening-with-a-failure/95422>\
**Category:** Ignition\
**Created:** [September 2, 2024, 8:10am UTC](https://forum.inductiveautomation.com/t/designer-is-not-opening-with-a-failure/95422 "2024-09-02T08:10:35Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![victordcq](https://avatars.discourse-cdn.com/v4/letter/v/f6c823/32.png) [@victordcq](https://forum.inductiveautomation.com/u/victordcq)\
**Post date:** [September 2, 2024, 9:14am UTC](https://forum.inductiveautomation.com/t/designer-is-not-opening-with-a-failure/95422/2 "2024-09-02T09:14:23Z")

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There might be some logs in the gateway too i think, dump those here.

Anyways best to call support

This might be related

> [@\[BUG-9263\] Designer Launcher Fails to Launch](https://forum.inductiveautomation.com/t/bug-9263-designer-launcher-fails-to-launch/85605/32):
>
> I have a support ticket in and was sent a modified launcher. I was then told the issue I'm having is a different bug (java file not present when launching). I tried manually putting the file in the location but it's cleared away on launch.

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