# Designer launcher doesn't open

**URL:** <https://forum.inductiveautomation.com/t/designer-launcher-doesnt-open/52549>\
**Category:** Ignition\
**Created:** [November 1, 2021, 5:38am UTC](https://forum.inductiveautomation.com/t/designer-launcher-doesnt-open/52549 "2021-11-01T05:38:36Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![Ahmed\_Elsayed](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@Ahmed\_Elsayed](https://forum.inductiveautomation.com/u/Ahmed_Elsayed)\
**Post date:** [November 1, 2021, 5:38am UTC](https://forum.inductiveautomation.com/t/designer-launcher-doesnt-open/52549/1 "2021-11-01T05:38:36Z")

</div>

![111](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/0/a0ac94ad4d8af1fb134974e467067d83761acc2e.png)

Designer launcher doesn’t open , it keeps doing that

---

<div class="post-metadata">

**Author:** ![andrewbrown](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@andrewbrown](https://forum.inductiveautomation.com/u/andrewbrown)\
**Post date:** [November 1, 2021, 5:44am UTC](https://forum.inductiveautomation.com/t/designer-launcher-doesnt-open/52549/2 "2021-11-01T05:44:51Z")

</div>

firstly - can you ping the server you trying to connect with?  
secondly - is the 8088 port on the server open to allow communication?

---

<div class="post-metadata">

**Author:** ![Ahmed\_Elsayed](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@Ahmed\_Elsayed](https://forum.inductiveautomation.com/u/Ahmed_Elsayed)\
**Post date:** [November 1, 2021, 6:05am UTC](https://forum.inductiveautomation.com/t/designer-launcher-doesnt-open/52549/3 "2021-11-01T06:05:49Z")

</div>

![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/3/5/35dd39a9baecd8fb879fa827b0b174c886e3e13c.png)

---

<div class="post-metadata">

**Author:** ![Ahmed\_Elsayed](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@Ahmed\_Elsayed](https://forum.inductiveautomation.com/u/Ahmed_Elsayed)\
**Post date:** [November 1, 2021, 6:07am UTC](https://forum.inductiveautomation.com/t/designer-launcher-doesnt-open/52549/4 "2021-11-01T06:07:50Z")

</div>

After I removed the cache this window shows up but nothing happens after it ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/f/afe93499b33fcdd966a03a5dbb8ed66785f1557d.png)

---

<div class="post-metadata">

**Author:** ![jespinmartin1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jespinmartin1/32/57175_2.png) [@jespinmartin1](https://forum.inductiveautomation.com/u/jespinmartin1)\
**Post date:** [November 1, 2021, 6:40am UTC](https://forum.inductiveautomation.com/t/designer-launcher-doesnt-open/52549/5 "2021-11-01T06:40:58Z")

</div>

Share logs

---

<div class="post-metadata">

**Author:** ![Ahmed\_Elsayed](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@Ahmed\_Elsayed](https://forum.inductiveautomation.com/u/Ahmed_Elsayed)\
**Post date:** [November 1, 2021, 8:10am UTC](https://forum.inductiveautomation.com/t/designer-launcher-doesnt-open/52549/8 "2021-11-01T08:10:55Z")

</div>

I’m a new user, i can not upload attachments.

---

<div class="post-metadata">

**Author:** ![jespinmartin1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jespinmartin1/32/57175_2.png) [@jespinmartin1](https://forum.inductiveautomation.com/u/jespinmartin1)\
**Post date:** [November 1, 2021, 8:13am UTC](https://forum.inductiveautomation.com/t/designer-launcher-doesnt-open/52549/9 "2021-11-01T08:13:02Z")

</div>

You don’t need to share all  
Try to re-launch and share the final lines of the log file based on timestamp. Copy and paste here

---

<div class="post-metadata">

**Author:** ![Ahmed\_Elsayed](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@Ahmed\_Elsayed](https://forum.inductiveautomation.com/u/Ahmed_Elsayed)\
**Post date:** [November 1, 2021, 8:13am UTC](https://forum.inductiveautomation.com/t/designer-launcher-doesnt-open/52549/10 "2021-11-01T08:13:46Z")

</div>

| ProjectRunner | 01Nov2021 10:11:09 | Setting SQL Bridge project enabled state to ‘ENABLED’ |
| --- | --- | --- |
| LicenseManager | 01Nov2021 10:11:09 | Trial time reset. Time remaining = 7200. |
| InternalDatabase | 01Nov2021 10:06:35 | Created auto-backup of internal database config.idb in 1 seconds |
| InternalDatabase | 01Nov2021 10:06:33 | Creating auto-backup of internal database config.idb… |
| OpcUaSubscriptionModel | 01Nov2021 10:05:06 | ResendData for subscriptionId=2 succeeded. |
| OpcUaConnection | 01Nov2021 10:05:04 | Subscription transfer failed, id=1, status=StatusCode{name=Bad\_SubscriptionIdInvalid, value=0x80280000, quality=bad} |
| DefaultClientCertificateValidator | 01Nov2021 10:05:04 | check suppressed: certificate failed hostname check: C=US,ST=CA,L=Folsom,OU=,O=Inductive Automation,CN=Ignition OPC UA Server |
| SessionFsm | 01Nov2021 10:05:03 | [2] Keep Alive failureCount=2 exceeds failuresAllowed=1 |
| HistoryManager | 01Nov2021 10:04:36 | The tag historian module is not licensed for storage. Data will not be stored to ‘Sample\_SQLite\_Database’ |
| ProjectRunner | 01Nov2021 10:04:35 | Setting SQL Bridge project enabled state to ‘DISABLED’ |
| ClockDriftDetector | 01Nov2021 10:04:35 | Clock drift, degraded performance, or pause-the-world detected. Max allowed deviation=1000ms, actual deviation=5028230ms |
| Updates | 01Nov2021 10:04:35 | Slow query INSERT INTO sqlt\_data\_1\_2021\_11(tagid, intvalue, floatvalue, stringvalue, datevalue, dataintegrity, t\_stamp) VALUES(?,?,?,?,?,?,?) [Batch x9] took 1 hours, 23 minutes, 49 seconds |
| UascClientMessageHandler | 01Nov2021 10:04:33 | No pending request with requestId=3220 for ServiceFault |
| UascClientMessageHandler | 01Nov2021 10:04:33 | No pending request with requestId=3218 for ServiceFault |
| DatabaseJournal | 01Nov2021 08:19:40 | Error pruning alarm journal data. |
| Wrapper | 01Nov2021 08:19:34 | [profileName=default] Error fetching roles. |
| SingleConnectionDatasource | 01Nov2021 08:19:34 | The following stack successfully received a connection. A new attempt was blocked for over 30000 ms |

---

<div class="post-metadata">

**Author:** ![jespinmartin1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jespinmartin1/32/57175_2.png) [@jespinmartin1](https://forum.inductiveautomation.com/u/jespinmartin1)\
**Post date:** [November 1, 2021, 8:15am UTC](https://forum.inductiveautomation.com/t/designer-launcher-doesnt-open/52549/11 "2021-11-01T08:15:02Z")

</div>

😬 What is even that haha, try to share just designer launcher logs please.

---

<div class="post-metadata">

**Author:** ![Ahmed\_Elsayed](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@Ahmed\_Elsayed](https://forum.inductiveautomation.com/u/Ahmed_Elsayed)\
**Post date:** [November 1, 2021, 8:23am UTC](https://forum.inductiveautomation.com/t/designer-launcher-doesnt-open/52549/12 "2021-11-01T08:23:45Z")

</div>

INFO [DesignerLauncher] [2021/11/01 08:38:14]: Set initial logging level to INFO  
INFO [DesignerLauncher] [2021/11/01 08:38:14]: Updating logging level to INFO  
INFO [GatewayConnect] [2021/11/01 08:38:27]: Attempting to connect to gateway [http://localhost:8088](http://localhost:8088)…  
INFO [GatewayCommUtil] [2021/11/01 08:38:28]: Downloading “[http://localhost:8088/system/launchbin/launchclient.jar](http://localhost:8088/system/launchbin/launchclient.jar)” (timeout=30)…  
INFO [GatewayCommUtil] [2021/11/01 08:38:28]: Starting download of 4691862 bytes  
INFO [LaunchUtil] [2021/11/01 08:38:28]: Starting Java with the following parameters: C:\Program Files\Inductive Automation\Designer Launcher\jre\bin\java.exe -classpath C:\Users\elsay.ignition\cache\resources\platform\launchclient.jar\00000000D3444BFA\launchclient.jar -Djavaws.sr.gateway.addr.0=http://localhost:8088 -Djavaws.sr.launchts=1635748708341 -Djavaws.sr.main=com.inductiveautomation.ignition.designer.DesignerStartupHook -Djavaws.sr.platform.edition= -Djavaws.sr.platform.plugins= -Xms64M -Xmx1024M -Djavaws.sr.memory.init=64M -Djavaws.sr.memory.max=1024M -Dsun.java2d.d3d=false -Dsun.java2d.noddraw=false -Djavaws.sr.screen=0 -Djavaws.sr.scope=D

---

<div class="post-metadata">

**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\
**Post date:** [November 2, 2021, 3:06pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-doesnt-open/52549/14 "2021-11-02T15:06:45Z")

</div>

Try deleting your cache.

`C:\Users\your_user_name\.ignition\cache`

---

<div class="post-metadata">

**Author:** ![Hosam\_Hakeem](https://avatars.discourse-cdn.com/v4/letter/h/97f17d/32.png) [@Hosam\_Hakeem](https://forum.inductiveautomation.com/u/Hosam_Hakeem)\
**Post date:** [April 20, 2024, 12:44pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-doesnt-open/52549/15 "2024-04-20T12:44:06Z")

</div>

hello i have the same problem and i tried deleting the cache but still the project isn't openning it is loading but nothing open
