# Designer launcher failed to connect to the gateway

**URL:** <https://forum.inductiveautomation.com/t/designer-launcher-failed-to-connect-to-the-gateway/102075>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [February 9, 2025, 6:57pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-failed-to-connect-to-the-gateway/102075 "2025-02-09T18:57:50Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![mohamedmmshaker](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mohamedmmshaker](https://forum.inductiveautomation.com/u/mohamedmmshaker)\
**Post date:** [February 9, 2025, 6:57pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-failed-to-connect-to-the-gateway/102075/1 "2025-02-09T18:57:50Z")

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![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/3/d/3d51a6f81a8d170663aa148027755f4c554c8a89.png)  
I uninstalled the ignition and install it again but didn't work what should i do?

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**Author:** ![Rick\_de\_Man](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/rick_de_man/32/75670_2.png) [@Rick\_de\_Man](https://forum.inductiveautomation.com/u/Rick_de_Man)\
**Post date:** [February 9, 2025, 11:11pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-failed-to-connect-to-the-gateway/102075/2 "2025-02-09T23:11:45Z")

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Can you verify the service has started?

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**Author:** ![mohamedmmshaker](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mohamedmmshaker](https://forum.inductiveautomation.com/u/mohamedmmshaker)\
**Post date:** [February 10, 2025, 2:24pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-failed-to-connect-to-the-gateway/102075/3 "2025-02-10T14:24:06Z")

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Sorry, I'm completely new to Ignition. so what do you mean by service has started? if you mean that the service work at "localhost:8088" then yes, it's working

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**Author:** ![Steve\_Laubach](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/steve_laubach/32/60900_2.png) [@Steve\_Laubach](https://forum.inductiveautomation.com/u/Steve_Laubach)\
**Post date:** [February 10, 2025, 3:46pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-failed-to-connect-to-the-gateway/102075/4 "2025-02-10T15:46:29Z")

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What operating system are you running Ignition on?

If you're running it on windows you can go to the services panel to see if the Ignition service is running.

Win + R  
Services.msc and press enter

Scroll down to find a service called "Ignition" and make sure that's running.

Instructions vary for other operating systems.

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**Author:** ![mohamedmmshaker](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mohamedmmshaker](https://forum.inductiveautomation.com/u/mohamedmmshaker)\
**Post date:** [February 10, 2025, 8:20pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-failed-to-connect-to-the-gateway/102075/5 "2025-02-10T20:20:41Z")

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I checked it, and it's running. I even made sure it has an exception in the firewall.

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**Author:** ![Rick\_de\_Man](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/rick_de_man/32/75670_2.png) [@Rick\_de\_Man](https://forum.inductiveautomation.com/u/Rick_de_Man)\
**Post date:** [February 10, 2025, 8:23pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-failed-to-connect-to-the-gateway/102075/6 "2025-02-10T20:23:04Z")

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Did you tried restarting the service? Did you perhaps change the port configuration in the gateway?

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**Author:** ![mohamedmmshaker](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mohamedmmshaker](https://forum.inductiveautomation.com/u/mohamedmmshaker)\
**Post date:** [February 11, 2025, 2:01pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-failed-to-connect-to-the-gateway/102075/7 "2025-02-11T14:01:05Z")

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I didn't change anything in the configuration