# Designer Launcher Fails to Open Designer from Restored Backup Gateway

**URL:** <https://forum.inductiveautomation.com/t/designer-launcher-fails-to-open-designer-from-restored-backup-gateway/100500>\
**Category:** Ignition\
**Created:** [January 6, 2025, 8:31pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-fails-to-open-designer-from-restored-backup-gateway/100500 "2025-01-06T20:31:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dion.botha](https://avatars.discourse-cdn.com/v4/letter/d/46a35a/32.png) [@dion.botha](https://forum.inductiveautomation.com/u/dion.botha)\
**Post date:** [January 6, 2025, 8:31pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-fails-to-open-designer-from-restored-backup-gateway/100500/1 "2025-01-06T20:31:57Z")

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Hi All,

Someone on our team reports that a UDT in the tag browser got deleted (doesn't know how). We restored a backup of the production gateway from an earlier date to a local machine (with everything disabled) but are getting this error when trying to launch the designer:

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/2/e234bc5865669e39a03d257ae7297a734796471f.png)

```python
Error launching application:
ConnectException: Connection refused: no further information

```

Any ideas??

I know the production machine has SSL stuff configured that probably isn't jiving well with the restored backup. I unchecked 'Require SSL' and 'Require Two Way Auth' gateway network settings but that didn't seem to help.

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<div class="post-metadata">

**Author:** ![dion.botha](https://avatars.discourse-cdn.com/v4/letter/d/46a35a/32.png) [@dion.botha](https://forum.inductiveautomation.com/u/dion.botha)\
**Post date:** [January 6, 2025, 8:35pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-fails-to-open-designer-from-restored-backup-gateway/100500/2 "2025-01-06T20:35:50Z")

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Getting a different error on a restored backup on a different local computer

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/3/63e55db2122b47d6ff47508567d407ade33fc527.png)

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<div class="post-metadata">

**Author:** ![dion.botha](https://avatars.discourse-cdn.com/v4/letter/d/46a35a/32.png) [@dion.botha](https://forum.inductiveautomation.com/u/dion.botha)\
**Post date:** [January 6, 2025, 10:29pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-fails-to-open-designer-from-restored-backup-gateway/100500/3 "2025-01-06T22:29:47Z")

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My colleague was able to open the designer after finding this post:  
[Ignition Designer - Connection Refused on Backup Restore - Ignition - Inductive Automation Forum](https://forum.inductiveautomation.com/t/ignition-designer-connection-refused-on-backup-restore/97981)