# Designer Launcher Install failed (upgrade) **URL:** \ **Category:** Ignition\ **Created:** [May 1, 2024, 12:19pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-install-failed-upgrade/89761 "2024-05-01T12:19:15Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Jeff\_Muldoon](https://avatars.discourse-cdn.com/v4/letter/j/ce73a5/32.png) [@Jeff\_Muldoon](https://forum.inductiveautomation.com/u/Jeff_Muldoon)\ **Post date:** [May 1, 2024, 12:19pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-install-failed-upgrade/89761/1 "2024-05-01T12:19:15Z")
Recently I'm updated my gateway to the latest version and that went smoothly, but now my Designer Launcher is giving me a popup that I have an available upgrade from 8.1.25 to 8.1.39. I follow the link provided and proceed with the install, but I keep getting an error stating "An error occurred while trying to replace the existing filed DeleteFile failed: code 32. The process cannot access the file because it is being used by another process." Am I missing something here? ![designer launcher install fall](https://us1.discourse-cdn.com/inductiveautomation/original/3X/b/b/bb8aa285ce689ac8fea62b02844717874bae56b6.jpeg) ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 1, 2024, 12:21pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-install-failed-upgrade/89761/2 "2024-05-01T12:21:08Z")
Did you close the running designerlauncher after downloading the new one? ---
**Author:** ![Jeff\_Muldoon](https://avatars.discourse-cdn.com/v4/letter/j/ce73a5/32.png) [@Jeff\_Muldoon](https://forum.inductiveautomation.com/u/Jeff_Muldoon)\ **Post date:** [May 1, 2024, 12:37pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-install-failed-upgrade/89761/3 "2024-05-01T12:37:01Z")
Yes sir I did. ---
**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\ **Post date:** [May 1, 2024, 12:42pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-install-failed-upgrade/89761/4 "2024-05-01T12:42:02Z")
Try manually deleting it. If you can't, then you may want to try a logoff / logon and run the installer again. ---
**Author:** ![Jeff\_Muldoon](https://avatars.discourse-cdn.com/v4/letter/j/ce73a5/32.png) [@Jeff\_Muldoon](https://forum.inductiveautomation.com/u/Jeff_Muldoon)\ **Post date:** [May 1, 2024, 12:57pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-install-failed-upgrade/89761/5 "2024-05-01T12:57:21Z")
Manually deleting the old launcher? ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 1, 2024, 12:58pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-install-failed-upgrade/89761/6 "2024-05-01T12:58:51Z")
Windows thinks **something** is still using the `designerlauncher.exe` file. You have to figure that out (task manager, perhaps) and stop it, so that it can be replaced. (Multiple users on the same machine?) Or maybe admin privileges are required, if it was originally installed with admin privileges. ---
**Author:** ![Jeff\_Muldoon](https://avatars.discourse-cdn.com/v4/letter/j/ce73a5/32.png) [@Jeff\_Muldoon](https://forum.inductiveautomation.com/u/Jeff_Muldoon)\ **Post date:** [May 1, 2024, 1:11pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-install-failed-upgrade/89761/7 "2024-05-01T13:11:33Z")
I had logged everyone else out and couldn't find it anywhere in task manager so I just reset the PC and it installed. Just wasnt making sense. Thanks ---
**Author:** ![michael.flagler](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.flagler/32/26272_2.png) [@michael.flagler](https://forum.inductiveautomation.com/u/michael.flagler)\ **Post date:** [May 1, 2024, 1:51pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-install-failed-upgrade/89761/8 "2024-05-01T13:51:22Z")
I had this same issue a month or so ago. In task manager, I saw a java process still running even though they had closed out of all the windows. we just killed the process and the upgrade was able to proceed. ---
**Author:** ![Jeff\_Muldoon](https://avatars.discourse-cdn.com/v4/letter/j/ce73a5/32.png) [@Jeff\_Muldoon](https://forum.inductiveautomation.com/u/Jeff_Muldoon)\ **Post date:** [May 3, 2024, 5:31pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-install-failed-upgrade/89761/9 "2024-05-03T17:31:52Z")
when i killed my java process i took my gateway down too... ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [May 3, 2024, 5:32pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-install-failed-upgrade/89761/10 "2024-05-03T17:32:37Z")
Wrong process 🙃 ---
**Author:** ![Jeff\_Muldoon](https://avatars.discourse-cdn.com/v4/letter/j/ce73a5/32.png) [@Jeff\_Muldoon](https://forum.inductiveautomation.com/u/Jeff_Muldoon)\ **Post date:** [May 3, 2024, 5:44pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-install-failed-upgrade/89761/11 "2024-05-03T17:44:42Z")
🤣 🤣 I know that now. Lol. Thankfully I've got a redundant gateway and all was good. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 3, 2024, 6:13pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-install-failed-upgrade/89761/12 "2024-05-03T18:13:11Z")
Oooo! That means you are trying to run a designer right on the gateway machine. Baaaaaaaad idea. (Other than trivial training situations.) ---
**Author:** ![Jeff\_Muldoon](https://avatars.discourse-cdn.com/v4/letter/j/ce73a5/32.png) [@Jeff\_Muldoon](https://forum.inductiveautomation.com/u/Jeff_Muldoon)\ **Post date:** [May 3, 2024, 6:31pm UTC](https://forum.inductiveautomation.com/t/designer-launcher-install-failed-upgrade/89761/13 "2024-05-03T18:31:29Z")
Someone else's sin. Ignition was deployed prior to me being hired.