# Designer Locks Up When Remote Tag Provider Connection Fails

**URL:** <https://forum.inductiveautomation.com/t/designer-locks-up-when-remote-tag-provider-connection-fails/45264>\
**Category:** Ignition\
**Created:** [April 5, 2021, 3:30pm UTC](https://forum.inductiveautomation.com/t/designer-locks-up-when-remote-tag-provider-connection-fails/45264 "2021-04-05T15:30:08Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![swolnisty](https://avatars.discourse-cdn.com/v4/letter/s/7bcc69/32.png) [@swolnisty](https://forum.inductiveautomation.com/u/swolnisty)\
**Post date:** [April 5, 2021, 3:30pm UTC](https://forum.inductiveautomation.com/t/designer-locks-up-when-remote-tag-provider-connection-fails/45264/1 "2021-04-05T15:30:08Z")

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Hello,

I am experiencing an issue on a project where almost all the tags for central server users will look at are coming from other gateways on the gateway network as a remote tag providers. Unfortunately, some of the connections to these gateways are not great so the tags drop in an out, as expected. The issue I am running into with this is that if I have one of these tag providers selected in the tag browser within a designer when the connection goes down, the entire designer becomes unusable. The tag browser displays a “Loading” message until the connection is restored and I continually get com.inductiveautomation.ignition.client.gateway\_interface.GatewayException: Read timed out error messages popping up.

Is there a way to isolate the attempted tag provider reads from whatever else I am working on in the designer at the time?