# Designer "logs in" multiple accounts from one computer

**URL:** <https://forum.inductiveautomation.com/t/designer-logs-in-multiple-accounts-from-one-computer/114138>\
**Category:** Ignition\
**Created:** [February 24, 2026, 7:28am UTC](https://forum.inductiveautomation.com/t/designer-logs-in-multiple-accounts-from-one-computer/114138 "2026-02-24T07:28:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Emme](https://avatars.discourse-cdn.com/v4/letter/e/e8c25b/32.png) [@Emme](https://forum.inductiveautomation.com/u/Emme)\
**Post date:** [February 24, 2026, 7:28am UTC](https://forum.inductiveautomation.com/t/designer-logs-in-multiple-accounts-from-one-computer/114138/1 "2026-02-24T07:28:20Z")

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When we connect to the project from the designer, the system “logs in“ two accounts at the same time making one of them dormant anf the other active. The active one cannot save changes in the designer. I dont know what could possibly do this but its really frustrating and sometimes even more sessions are created giving more errors in the designer. Some help would be appreciated! In the picture me and a colleague have connected and both got this issue.

 ![Skärmbild 2026-02-24 081134](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/2/d2883b64901f0978c645acb6b38a09a70df6eed5.png)

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [February 24, 2026, 1:24pm UTC](https://forum.inductiveautomation.com/t/designer-logs-in-multiple-accounts-from-one-computer/114138/2 "2026-02-24T13:24:09Z")

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Usually a poor connection, or a firewall that kills websockets every so often. (Common in older firewalls.)

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [February 25, 2026, 4:44pm UTC](https://forum.inductiveautomation.com/t/designer-logs-in-multiple-accounts-from-one-computer/114138/3 "2026-02-25T16:44:01Z")

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This is almost certainly the same issue described in this thread:

> [@Ignition Edge 8.3.1 : Error reading updated project from Gateway / resource collection not found: null](https://forum.inductiveautomation.com/t/ignition-edge-8-3-1-error-reading-updated-project-from-gateway-resource-collection-not-found-null/111673/17):
>
> The fix for this issue just got merged in, it'll be available in tomorrow's nightly build and the final release of 8.3.4, which is estimated for release mid February.

The fix is in 8.3.4, which is hopefully releasing next week.