# Designer will not open

**URL:** <https://forum.inductiveautomation.com/t/designer-will-not-open/9816>\
**Category:** General Discussion\
**Created:** [March 18, 2015, 4:34pm UTC](https://forum.inductiveautomation.com/t/designer-will-not-open/9816 "2015-03-18T16:34:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![DNal](https://avatars.discourse-cdn.com/v4/letter/d/ba9def/32.png) [@DNal](https://forum.inductiveautomation.com/u/DNal)\
**Post date:** [March 18, 2015, 4:34pm UTC](https://forum.inductiveautomation.com/t/designer-will-not-open/9816/1 "2015-03-18T16:34:25Z")

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I keep getting this error when I try to run designer for a particular project  
Message Error loading project  
Details

IllegalComponentStateException: component must be showing on the screen to determine its location

The Client for this project will open no problem.

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<div class="post-metadata">

**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\
**Post date:** [March 18, 2015, 7:20pm UTC](https://forum.inductiveautomation.com/t/designer-will-not-open/9816/2 "2015-03-18T19:20:46Z")

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Your best bet is to call in to Tech Support and have them help you fix it.

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<div class="post-metadata">

**Author:** ![DNal](https://avatars.discourse-cdn.com/v4/letter/d/ba9def/32.png) [@DNal](https://forum.inductiveautomation.com/u/DNal)\
**Post date:** [March 19, 2015, 12:49pm UTC](https://forum.inductiveautomation.com/t/designer-will-not-open/9816/3 "2015-03-19T12:49:04Z")

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full error is:

java.awt.IllegalComponentStateException: component must be showing on the screen to determine its location  
at java.awt.Component.getLocationOnScreen\_NoTreeLock(Unknown Source)  
at java.awt.Component.getLocationOnScreen(Unknown Source)  
at com.jidesoft.alert.Alert.internalShowPopup(Unknown Source)  
at com.jidesoft.popup.JidePopup.showPopup(Unknown Source)  
at com.inductiveautomation.ignition.designer.ConnectionHealthListener.setConnectionOk(ConnectionHealthListener.java:133)  
at com.inductiveautomation.ignition.designer.ConnectionHealthListener.propertyChange(ConnectionHealthListener.java:165)  
at java.beans.PropertyChangeSupport.fire(Unknown Source)  
at java.beans.PropertyChangeSupport.firePropertyChange(Unknown Source)  
at java.beans.PropertyChangeSupport.firePropertyChange(Unknown Source)  
at java.beans.PropertyChangeSupport.firePropertyChange(Unknown Source)  
at com.inductiveautomation.ignition.client.gateway\_interface.AbstractGatewayConnection.setConnectionUp(AbstractGatewayConnection.java:571)  
at com.inductiveautomation.ignition.client.gateway\_interface.AbstractGatewayConnection.notifyGatewayException(AbstractGatewayConnection.java:679)  
at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.fireGatewayException(GatewayInterface.java:171)  
at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.newGatewayException(GatewayInterface.java:314)  
at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.getResponse(GatewayInterface.java:472)  
at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.sendMessage(GatewayInterface.java:249)  
at com.inductiveautomation.ignition.client.gateway\_interface.GatewayInterface.sendMessage(GatewayInterface.java:240)  
at com.inductiveautomation.ignition.designer.gateway.DTGatewayInterface.loadProject(DTGatewayInterface.java:349)  
at com.inductiveautomation.ignition.designer.IgnitionDesigner$StartupProjectDialogHandler$1.run(IgnitionDesigner.java:380)  
at java.lang.Thread.run(Unknown Source)

Ignition v7.6.6 (b2014040112)  
Java: Oracle Corporation 1.8.0\_40