# Device Diagnostics no details

**URL:** <https://forum.inductiveautomation.com/t/device-diagnostics-no-details/52909>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [November 10, 2021, 4:54am UTC](https://forum.inductiveautomation.com/t/device-diagnostics-no-details/52909 "2021-11-10T04:54:56Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Clement\_Cheung](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@Clement\_Cheung](https://forum.inductiveautomation.com/u/Clement_Cheung)\
**Post date:** [November 11, 2021, 7:24am UTC](https://forum.inductiveautomation.com/t/device-diagnostics-no-details/52909/3 "2021-11-11T07:24:31Z")

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I opened several clients that show the tags and that does not show anything either.  
In below screenshot, I have a web client opened on the right showing some indicators from PLC, and the Device page on the left, and the numbers are still 0.

 ![scrn_20211111_142036](https://us1.discourse-cdn.com/inductiveautomation/original/3X/b/1/b19d3af84cb9af3ff3172f16f13026757c4a4d48.png)

I can’t understand why I cannot see any detailed diagnostic statistics on my Device Diagnostics page. Is it supposed to look like that?

The tags are “polled” rather than “subscribed”, does that make a difference?  
([UascClientMessageHandler Warning](https://forum.inductiveautomation.com/t/uascclientmessagehandler-warning/49655/) there was a vague mention here that using polls does not help device diagnostics.)

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