# Device Status N/A

**URL:** <https://forum.inductiveautomation.com/t/device-status-n-a/22131>\
**Category:** Ignition\
**Created:** [January 25, 2019, 7:42pm UTC](https://forum.inductiveautomation.com/t/device-status-n-a/22131 "2019-01-25T19:42:07Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jlteel](https://avatars.discourse-cdn.com/v4/letter/j/c67d28/32.png) [@jlteel](https://forum.inductiveautomation.com/u/jlteel)\
**Post date:** [January 25, 2019, 7:42pm UTC](https://forum.inductiveautomation.com/t/device-status-n-a/22131/1 "2019-01-25T19:42:07Z")

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I have had this issue several times on various gateways. When a gateway is restarted, sometimes the device connections don’t start up correctly as indicated in the attached image. I’ve had the same thing happen when disabling/enabling a device before. Any thoughts on why this happens and how to prevent it?

 ![CMF%202019-01-23%2007_42_03](https://us1.discourse-cdn.com/inductiveautomation/original/2X/4/45478191640607739b2497d72242ff7bae478459.png)

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**Author:** ![jparsons](https://avatars.discourse-cdn.com/v4/letter/j/ea666f/32.png) [@jparsons](https://forum.inductiveautomation.com/u/jparsons)\
**Post date:** [September 14, 2020, 6:06pm UTC](https://forum.inductiveautomation.com/t/device-status-n-a/22131/2 "2020-09-14T18:06:36Z")

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@jlteel did you ever find a solution to this? I am having the same issue.

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [September 14, 2020, 6:12pm UTC](https://forum.inductiveautomation.com/t/device-status-n-a/22131/3 "2020-09-14T18:12:23Z")

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Look in your logs for warnings/errors related to locking of the internal database…

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**Author:** ![jlteel](https://avatars.discourse-cdn.com/v4/letter/j/c67d28/32.png) [@jlteel](https://forum.inductiveautomation.com/u/jlteel)\
**Post date:** [September 14, 2020, 6:21pm UTC](https://forum.inductiveautomation.com/t/device-status-n-a/22131/4 "2020-09-14T18:21:41Z")

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I honestly can’t remember what I ended up doing, probably just living with the issue. I think Phil has a good suggestion. It’s probably related to the internal database being locked. If you can migrate to version 8.x, this problem may go away.

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**Author:** ![jparsons](https://avatars.discourse-cdn.com/v4/letter/j/ea666f/32.png) [@jparsons](https://forum.inductiveautomation.com/u/jparsons)\
**Post date:** [September 16, 2020, 4:13pm UTC](https://forum.inductiveautomation.com/t/device-status-n-a/22131/5 "2020-09-16T16:13:35Z")

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This is the error I am getting related to that issue. It looks to me as if the system is mad because we have 2 of the same connection when that isn’t the case. This driver is brand new. The client got it maybe 2 days ago. We tried restarting the gateway and that didn’t help (and also faulted the gateway for some reason, but that is unrelated…hopefully)

```auto
java.lang.IllegalArgumentException: A metric named drivers.BMS Siemens 1200.item-count already exists

at com.codahale.metrics.MetricRegistry.register(MetricRegistry.java:91)

at com.inductiveautomation.xopc.driver.api.AbstractDriver.(AbstractDriver.java:150)

at com.inductiveautomation.xopc.driver.api.AbstractSocketDriver.(AbstractSocketDriver.java:46)

at com.inductiveautomation.xopc.drivers.siemens.S7Driver.(S7Driver.java:118)

at com.inductiveautomation.xopc.drivers.siemens.S71200Driver.(S71200Driver.java:9)

at com.inductiveautomation.xopc.drivers.siemens.configuration.S71200DriverType.createDriver(S71200DriverType.java:49)

at com.inductiveautomation.xopc.server.devices.DeviceManager.loadDriver(DeviceManager.java:240)

at com.inductiveautomation.xopc.server.devices.DeviceManager.access$100(DeviceManager.java:30)

at com.inductiveautomation.xopc.server.devices.DeviceManager$RecordListener.recordAdded(DeviceManager.java:287)

at com.inductiveautomation.xopc.server.devices.DeviceManager$RecordListener.recordAdded(DeviceManager.java:279)

at com.inductiveautomation.ignition.gateway.localdb.PersistenceInterfaceImpl.notifyRecordAdded(PersistenceInterfaceImpl.java:168)

at com.inductiveautomation.ignition.gateway.redundancy.RedundantPersistenceInterfaceImpl.doNotifyRecordAdded(RedundantPersistenceInterfaceImpl.java:77)

at com.inductiveautomation.ignition.gateway.redundancy.RedundantPersistenceInterfaceImpl$RecordUpdateListener.recordAdded(RedundantPersistenceInterfaceImpl.java:287)

at com.inductiveautomation.ignition.gateway.redundancy.RedundantPersistenceInterfaceImpl$RecordAddedMessage.notify(RedundantPersistenceInterfaceImpl.java:364)

at com.inductiveautomation.ignition.gateway.redundancy.RedundantPersistenceInterfaceImpl$RecordUpdateListener.receiveCall(RedundantPersistenceInterfaceImpl.java:279)

at com.inductiveautomation.ignition.gateway.redundancy.QueueableMessageReceiver.receiveCall(QueueableMessageReceiver.java:47)

at com.inductiveautomation.ignition.gateway.redundancy.RedundancyManagerImpl.dispatchMessage(RedundancyManagerImpl.java:722)

at com.inductiveautomation.ignition.gateway.redundancy.RedundancyManagerImpl$ExecuteTask.run(RedundancyManagerImpl.java:743)

at com.inductiveautomation.ignition.common.execution.impl.BasicExecutionEngine$ThrowableCatchingRunnable.run(BasicExecutionEngine.java:518)

at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

at java.util.concurrent.FutureTask.run(Unknown Source)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(Unknown Source)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)
``
```

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<div class="post-metadata">

**Author:** ![plo](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/plo/32/33875_2.png) [@plo](https://forum.inductiveautomation.com/u/plo)\
**Post date:** [February 10, 2023, 1:00am UTC](https://forum.inductiveautomation.com/t/device-status-n-a/22131/6 "2023-02-10T01:00:29Z")

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If you're seeing N/A device status on Ignition Edge, then check your logs for `"Device limit x reached! Will not start deviceName"` with `com.inductiveautomation.ignition.gateway.opcua.server.DeviceManager` on DEBUG. This can be caused by restarting one of your modules(ie: Modbus Driver module, Logix Driver, etc). If this matches your scenario, this bug will be fixed in 8.1.26

As a quick workaround, restarting the OPCUA Module should help correct the device status
