# Diagnosing Database Connection

**URL:** <https://forum.inductiveautomation.com/t/diagnosing-database-connection/16285>\
**Category:** Ignition\
**Created:** [December 11, 2017, 4:44pm UTC](https://forum.inductiveautomation.com/t/diagnosing-database-connection/16285 "2017-12-11T16:44:35Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Paul.Scott](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul.scott/32/4578_2.png) [@Paul.Scott](https://forum.inductiveautomation.com/u/Paul.Scott)\
**Post date:** [December 11, 2017, 7:14pm UTC](https://forum.inductiveautomation.com/t/diagnosing-database-connection/16285/2 "2017-12-11T19:14:50Z")

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In regard to diagnosing the problem, check the console in the client (if the Windows Menu bar is disabled in the client, **Ctrl+Shift+F7** will get it open). I’m guessing you’ll see a message about your user not having the required roles.

As of 7.9.4 we started restricting database access in the client, so if my guess is right, this would be a permissions issue. If so then take a look [here](http://forum.inductiveautomation.com/t/published-project-faulting/16254/2).

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