# Display errors when using Form Submission in offline mode **URL:** \ **Category:** Ignition\ **Tags:** ignition83, perspective\ **Created:** [October 14, 2025, 2:22am UTC](https://forum.inductiveautomation.com/t/display-errors-when-using-form-submission-in-offline-mode/111418 "2025-10-14T02:22:00Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![m\_tanaka](https://avatars.discourse-cdn.com/v4/letter/m/8dc957/32.png) [@m\_tanaka](https://forum.inductiveautomation.com/u/m_tanaka)\ **Post date:** [October 14, 2025, 2:22am UTC](https://forum.inductiveautomation.com/t/display-errors-when-using-form-submission-in-offline-mode/111418/1 "2025-10-14T02:22:00Z")
Hello I'm new to Ignition. I have a question regarding form submission in offline mode. When using Form Submission in offline mode, some items do not display properly. When the following situation is observed, what is likely causing these display errors? ■Confirmed issues 〇 Items not displayed include: ・Radio buttons ・Checkboxes 〇 Items display correctly when connected to the internet. 〇 Even if some items are not displayed, responses are submitted during online recovery (in this case, responses for hidden items will be marked as “undef”). ■Display Screen (Normal) ![IMG_5491](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/3/f329ff84035fbab02c167598157cb7abcb9a93fe.png) ■Display Screen (Display Error) ![IMG_5490](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/e/5efce356fc85bfb41bcf151f37020755a0df426a.png) ---
**Author:** ![andrew.budaiev](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/andrew.budaiev/32/72921_2.png) [@andrew.budaiev](https://forum.inductiveautomation.com/u/andrew.budaiev)\ **Post date:** [October 14, 2025, 3:07am UTC](https://forum.inductiveautomation.com/t/display-errors-when-using-form-submission-in-offline-mode/111418/2 "2025-10-14T03:07:09Z")
Do you have binding on those? Is it possible that those inputs are tied to tags that are only valid online? ---
**Author:** ![m\_tanaka](https://avatars.discourse-cdn.com/v4/letter/m/8dc957/32.png) [@m\_tanaka](https://forum.inductiveautomation.com/u/m_tanaka)\ **Post date:** [October 14, 2025, 4:25am UTC](https://forum.inductiveautomation.com/t/display-errors-when-using-form-submission-in-offline-mode/111418/3 "2025-10-14T04:25:31Z")
Thank you for your reply. No, I have not bound to the item causing the display error. I have bound to item0's ‘info’ as shown in the attached image, but even when I try removing this binding and retrying, the same display error occurs... ![スクリーンショット 2025-10-14 132311](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/0/90740c9a61ff511980458e667fb3150fe6e55d01.png) ![スクリーンショット 2025-10-14 132438](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/9/e947f4ab46041fe870f4ffee0b310d4335705e78.png) ---
**Author:** ![andrew.budaiev](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/andrew.budaiev/32/72921_2.png) [@andrew.budaiev](https://forum.inductiveautomation.com/u/andrew.budaiev)\ **Post date:** [October 14, 2025, 4:52am UTC](https://forum.inductiveautomation.com/t/display-errors-when-using-form-submission-in-offline-mode/111418/4 "2025-10-14T04:52:15Z")
I haven't tried those forms yet, but you can check how `visibleWhen` property works. I see it has nothing there, maybe it's normal. ---
**Author:** ![m\_tanaka](https://avatars.discourse-cdn.com/v4/letter/m/8dc957/32.png) [@m\_tanaka](https://forum.inductiveautomation.com/u/m_tanaka)\ **Post date:** [October 14, 2025, 5:02am UTC](https://forum.inductiveautomation.com/t/display-errors-when-using-form-submission-in-offline-mode/111418/5 "2025-10-14T05:02:07Z")
`‘visibleWhen’` appears to be used when you want to toggle visibility based on specific conditions. In fact, for this test form, we configured it to display when the toggle (named Switch here) is set to True. Although there is a display error in offline mode, the label is visible, so the `‘visibleWhen’` behavior is considered normal 🤔 ![IMG_5493](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/5/15a1c4f966cf9d530557536e4a97de59f58b8a09.png) ![IMG_5492](https://us1.discourse-cdn.com/inductiveautomation/original/3X/2/1/21aeb4bd140a0b222d668993c4b592f123a1292b.png) ---
**Author:** ![ynejati](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ynejati/32/6093_2.png) [@ynejati](https://forum.inductiveautomation.com/u/ynejati)\ **Post date:** [October 14, 2025, 3:20pm UTC](https://forum.inductiveautomation.com/t/display-errors-when-using-form-submission-in-offline-mode/111418/6 "2025-10-14T15:20:37Z")
Would you mind checking the logs on the device to determine if there was a problem with downloading material.svg icons? After that, determine if a forced offline re-sync (via the offline mode settings in the app) fixes the situation. ---
**Author:** ![m\_tanaka](https://avatars.discourse-cdn.com/v4/letter/m/8dc957/32.png) [@m\_tanaka](https://forum.inductiveautomation.com/u/m_tanaka)\ **Post date:** [October 15, 2025, 12:54am UTC](https://forum.inductiveautomation.com/t/display-errors-when-using-form-submission-in-offline-mode/111418/7 "2025-10-15T00:54:50Z")
Thank you for your reply. Based on your response, I have confirmed the following points. Please forgive me if there are any inaccuracies in my understanding. Additionally, clicking the Update button under Available Offline generated an error log as shown in the attached image. I'm unable to determine the cause, but is this still an error occurring during loading? ■Checked the logs of the Ignition Perspective Workstation App. During this, searched for the term “material.svg” → No errors related to “material.svg” were found, but there was a record of another error occurring. (A copy is attached in the attached document.) ■Performed uninstallation and reinstallation of the App → No improvement in the display error was observed. ![スクリーンショット 2025-10-15 093706](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/e/9ef51c0d1f0055ea0c5007468bfbf2a37ed4043d.png) ![スクリーンショット 2025-10-15 093700](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/5/55668c09ce79ceecdc52fb442dab04f0dbbb869e.png) [20251015 003631919 Metrics Finaliz.txt](https://forum.inductiveautomation.com/uploads/short-url/mVvHDU5NiQS95q0gVxGLBMNfzes.txt) (888 Bytes) ---
**Author:** ![ynejati](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ynejati/32/6093_2.png) [@ynejati](https://forum.inductiveautomation.com/u/ynejati)\ **Post date:** [October 15, 2025, 11:19am UTC](https://forum.inductiveautomation.com/t/display-errors-when-using-form-submission-in-offline-mode/111418/8 "2025-10-15T11:19:12Z")
Thanks! That error about a png not being located is nothing to worry about. I meant the logs on the mobile device, Settings → Advanced Settings → View Logs. As a reminder, please be careful not to post any sensitive information that might be in the logs. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/5/7512e9497a4b00772268cfdf34be7a9c819a81d5.png) To re-sync offline resources, use the offline mode’s UI for the specific project application (ignore the “Offline mode not allowed“ in the screenshot). Press the circular arrows button, or toggle on and off to re-download the offline resources: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/c/7cbc7453b5ec519dba416f83b0753a5cdba861d5.png) ---
**Author:** ![m\_tanaka](https://avatars.discourse-cdn.com/v4/letter/m/8dc957/32.png) [@m\_tanaka](https://forum.inductiveautomation.com/u/m_tanaka)\ **Post date:** [October 16, 2025, 1:53am UTC](https://forum.inductiveautomation.com/t/display-errors-when-using-form-submission-in-offline-mode/111418/10 "2025-10-16T01:53:19Z")
> [@ynejati](#): > > material.svg Thank you for your detailed explanation! I reloaded based on the steps you provided, but the display error persists. ・Press the Update button ・Select “Remove Application” and reload ・With the reloaded state, press the Update button Additionally, after performing the above, I checked the logs on the smartphone app but could not find any errors related to “material.svg” (I searched for “material.svg” in the logs). Incidentally, I also checked the following points, but the error persisted. I'll try other things as well... ・Verified operation on a smartphone purchased in an English-speaking region with the language setting set to English ・Changed the project description from a non-English language to English ---
**Author:** ![m\_tanaka](https://avatars.discourse-cdn.com/v4/letter/m/8dc957/32.png) [@m\_tanaka](https://forum.inductiveautomation.com/u/m_tanaka)\ **Post date:** [October 16, 2025, 1:59am UTC](https://forum.inductiveautomation.com/t/display-errors-when-using-form-submission-in-offline-mode/111418/11 "2025-10-16T01:59:10Z")
> [@m\_tanaka](#): > > Thank you for your reply. > No, I have not bound to the item causing the display error. > I have bound to item0's ‘info’ as shown in the attached image, but even when I try removing this binding and retrying, the same display error occurs... Thank you for your reply. No, I am not bound to the item causing the display error…