# Dnp3 communication issue

**URL:** <https://forum.inductiveautomation.com/t/dnp3-communication-issue/78818>\
**Category:** Ignition\
**Created:** [September 6, 2023, 3:50pm UTC](https://forum.inductiveautomation.com/t/dnp3-communication-issue/78818 "2023-09-06T15:50:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![SOMNATH\_PAUL](https://avatars.discourse-cdn.com/v4/letter/s/d78d45/32.png) [@SOMNATH\_PAUL](https://forum.inductiveautomation.com/u/SOMNATH_PAUL)\
**Post date:** [September 6, 2023, 3:50pm UTC](https://forum.inductiveautomation.com/t/dnp3-communication-issue/78818/1 "2023-09-06T15:50:35Z")

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I am using Pheonix rtu i(ILC-191-ETH-2TX).Sometimes tags are shown and sometime not. Also we are write and read from the browser .But that time values are shown bad in in ignition design launcher.

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**Author:** ![MTekin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mtekin/32/50257_2.png) [@MTekin](https://forum.inductiveautomation.com/u/MTekin)\
**Post date:** [September 14, 2023, 11:30pm UTC](https://forum.inductiveautomation.com/t/dnp3-communication-issue/78818/2 "2023-09-14T23:30:39Z")

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Hi @SOMNATH_PAUL,

I believe identifying the cause of this issue will require extensive discovery and/or troubleshooting steps. For that reason, I believe it would be best to reach out to our support department: [https://support.inductiveautomation.com/](https://support.inductiveautomation.com/)