# Do I need network connection to open gateway page?

**URL:** <https://forum.inductiveautomation.com/t/do-i-need-network-connection-to-open-gateway-page/31242>\
**Category:** Ignition\
**Created:** [January 13, 2020, 7:09am UTC](https://forum.inductiveautomation.com/t/do-i-need-network-connection-to-open-gateway-page/31242 "2020-01-13T07:09:51Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![pdixon](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pdixon/32/6899_2.png) [@pdixon](https://forum.inductiveautomation.com/u/pdixon)\
**Post date:** [January 13, 2020, 7:09am UTC](https://forum.inductiveautomation.com/t/do-i-need-network-connection-to-open-gateway-page/31242/1 "2020-01-13T07:09:51Z")

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I have a MacBook running Mojave 10.14.6. I installed Java 8 231, Ignition 8.0.7. After install, I could not get the gateway page to open localhost:8088 (Safari can’t open the page). I tried manually typing in the ip address [http://ipaddress:8088](http://ipaddress:8088) and that didn’t work either.

I then pondered whether I need to have a network connection in order to open the gateway page when I am already on the gateway. If my Mac has no wifi or ethernet connection, can I see the gateway page?

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**Author:** ![weixionglichina](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/weixionglichina/32/10650_2.png) [@weixionglichina](https://forum.inductiveautomation.com/u/weixionglichina)\
**Post date:** [January 13, 2020, 8:33am UTC](https://forum.inductiveautomation.com/t/do-i-need-network-connection-to-open-gateway-page/31242/2 "2020-01-13T08:33:43Z")

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Ideally, it’s running on local and everything should be OK without wifi and ethernet connection.

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**Author:** ![nminchin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nminchin/32/6911_2.png) [@nminchin](https://forum.inductiveautomation.com/u/nminchin)\
**Post date:** [January 13, 2020, 9:32am UTC](https://forum.inductiveautomation.com/t/do-i-need-network-connection-to-open-gateway-page/31242/3 "2020-01-13T09:32:57Z")

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I don’t think the loop back address works if you don’t have a network connection (you don’t have an ip address so it would make sense) . I run into the same issue every so often and have always meant to look it up to confirm.

Edit: I stand corrected…

> <https://serverfault.com/questions/66742/can-i-ping-127-0-0-1-if-my-computer-isnt-connected-to-a-network>

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [January 13, 2020, 2:13pm UTC](https://forum.inductiveautomation.com/t/do-i-need-network-connection-to-open-gateway-page/31242/4 "2020-01-13T14:13:38Z")

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This should be fine. Can you get the wrapper.log files from the install directory so we can see if something went wrong on startup?

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<div class="post-metadata">

**Author:** ![pdixon](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pdixon/32/6899_2.png) [@pdixon](https://forum.inductiveautomation.com/u/pdixon)\
**Post date:** [January 13, 2020, 4:53pm UTC](https://forum.inductiveautomation.com/t/do-i-need-network-connection-to-open-gateway-page/31242/5 "2020-01-13T16:53:11Z")

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STATUS | wrapper | 2020/01/12 22:17:04 | --\> Wrapper Started as Daemon  
STATUS | wrapper | 2020/01/12 22:17:04 | Java Service Wrapper Standard Edition 64-bit 3.5.35  
STATUS | wrapper | 2020/01/12 22:17:04 | Copyright © 1999-2018 Tanuki Software, Ltd. All Rights Reserved.  
STATUS | wrapper | 2020/01/12 22:17:04 | [http://wrapper.tanukisoftware.com](http://wrapper.tanukisoftware.com)  
STATUS | wrapper | 2020/01/12 22:17:04 | Licensed to Inductive Automation for Inductive Automation  
STATUS | wrapper | 2020/01/12 22:17:04 |  
STATUS | wrapper | 2020/01/12 22:17:04 | Launching a JVM…  
INFO | jvm 1 | 2020/01/12 22:17:04 | WrapperManager: Initializing…  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,027 |-INFO in ch.qos.logback.classic.LoggerContext[default] - Found resource [data//logback.xml] at [file:/usr/local/ignition/data/logback.xml]  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,287 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [ch.qos.logback.core.ConsoleAppender]  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,289 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [SysoutAppender]  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,293 |-INFO in ch.qos.logback.core.joran.action.NestedComplexPropertyIA - Assuming default type [ch.qos.logback.classic.encoder.PatternLayoutEncoder] for [encoder] property  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,316 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [com.inductiveautomation.logging.SQLiteAppender]  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,323 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [DB]  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,418 |-INFO in ch.qos.logback.core.db.DataSourceConnectionSource@2d8a9e40 - Driver name=SQLite JDBC  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,418 |-INFO in ch.qos.logback.core.db.DataSourceConnectionSource@2d8a9e40 - Driver version=3.28.0  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,418 |-INFO in ch.qos.logback.core.db.DataSourceConnectionSource@2d8a9e40 - supportsGetGeneratedKeys=true  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,431 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [ch.qos.logback.classic.AsyncAppender]  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,433 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [SysoutAsync]  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,433 |-INFO in ch.qos.logback.core.joran.action.AppenderRefAction - Attaching appender named [SysoutAppender] to ch.qos.logback.classic.AsyncAppender[SysoutAsync]  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,433 |-INFO in ch.qos.logback.classic.AsyncAppender[SysoutAsync] - Attaching appender named [SysoutAppender] to AsyncAppender.  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,434 |-INFO in ch.qos.logback.classic.AsyncAppender[SysoutAsync] - Setting discardingThreshold to 51  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,436 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [ch.qos.logback.classic.AsyncAppender]  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,437 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [DBAsync]  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,437 |-INFO in ch.qos.logback.core.joran.action.AppenderRefAction - Attaching appender named [DB] to ch.qos.logback.classic.AsyncAppender[DBAsync]  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,437 |-INFO in ch.qos.logback.classic.AsyncAppender[DBAsync] - Attaching appender named [DB] to AsyncAppender.  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,437 |-INFO in ch.qos.logback.classic.AsyncAppender[DBAsync] - Setting discardingThreshold to 51  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,437 |-INFO in ch.qos.logback.classic.joran.action.RootLoggerAction - Setting level of ROOT logger to INFO  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,437 |-INFO in ch.qos.logback.core.joran.action.AppenderRefAction - Attaching appender named [SysoutAsync] to Logger[ROOT]  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,438 |-INFO in ch.qos.logback.core.joran.action.AppenderRefAction - Attaching appender named [DBAsync] to Logger[ROOT]  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,438 |-INFO in ch.qos.logback.classic.joran.action.ConfigurationAction - End of configuration.  
INFO | jvm 1 | 2020/01/12 22:17:05 | 22:17:05,439 |-INFO in ch.qos.logback.classic.joran.JoranConfigurator@1ef854c4 - Registering current configuration as safe fallback point  
INFO | jvm 1 | 2020/01/12 22:17:05 | W [WebResourceManagerImpl] [06:17:05]: Unable to read “gateway.metroKeystoreAlias” gateway.xml property. Assuming metro keystore alias is: metro-key  
INFO | jvm 1 | 2020/01/12 22:17:05 | I [o.e.j.u.log] [06:17:05]: Logging initialized @1243ms to org.eclipse.jetty.util.log.Slf4jLog  
INFO | jvm 1 | 2020/01/12 22:17:05 | I [g.WebServerManager] [06:17:05]: Starting setup  
INFO | jvm 1 | 2020/01/12 22:17:05 | I [g.WebServerManager] [06:17:05]: gateway.forceSecureRedirect property is not set. Defaulting to false  
INFO | jvm 1 | 2020/01/12 22:17:05 | I [g.WebServerManager] [06:17:05]: gateway.includedCipherSuites property is not set. Defaulting to []  
INFO | jvm 1 | 2020/01/12 22:17:05 | I [g.WebServerManager] [06:17:05]: gateway.excludedCipherSuites property is not set. Defaulting to []  
INFO | jvm 1 | 2020/01/12 22:17:05 | I [g.WebServerManager] [06:17:05]: gateway.publicAddress.autoDetect property is not set. Defaulting to true  
INFO | jvm 1 | 2020/01/12 22:17:05 | I [g.WebServerManager] [06:17:05]: gateway.publicAddress.address property is not set. Defaulting to  
INFO | jvm 1 | 2020/01/12 22:17:05 | I [g.WebServerManager] [06:17:05]: gateway.publicAddress.httpPort property is not set. Defaulting to  
INFO | jvm 1 | 2020/01/12 22:17:05 | I [g.WebServerManager] [06:17:05]: gateway.publicAddress.httpsPort property is not set. Defaulting to  
INFO | jvm 1 | 2020/01/12 22:17:05 | I [g.WebServerManager] [06:17:05]: Setup complete  
INFO | jvm 1 | 2020/01/12 22:17:05 | I [Commissioning] [06:17:05]: Commissioning State updated from commissioning to needs\_commissioning  
INFO | jvm 1 | 2020/01/12 22:17:06 | I [o.e.j.s.Server] [06:17:06]: jetty-9.4.20.v20190813; built: 2019-08-13T21:28:18.144Z; git: 84700530e645e812b336747464d6fbbf370c9a20; jvm 11.0.5+10-LTS  
INFO | jvm 1 | 2020/01/12 22:17:06 | I [o.e.j.w.StandardDescriptorProcessor] [06:17:06]: NO JSP Support for /, did not find org.apache.jasper.servlet.JspServlet  
INFO | jvm 1 | 2020/01/12 22:17:06 | I [o.e.j.s.session] [06:17:06]: DefaultSessionIdManager workerName=node0  
INFO | jvm 1 | 2020/01/12 22:17:06 | I [o.e.j.s.session] [06:17:06]: No SessionScavenger set, using defaults  
INFO | jvm 1 | 2020/01/12 22:17:06 | I [o.e.j.s.session] [06:17:06]: node0 Scavenging every 600000ms  
INFO | jvm 1 | 2020/01/12 22:17:06 | I [o.e.j.s.h.ContextHandler] [06:17:06]: Started o.e.j.w.WebAppContext@2b7b4682{Commissioning,/,file:///usr/local/ignition/webserver/webapps/commissioning/,AVAILABLE}  
INFO | jvm 1 | 2020/01/12 22:17:06 | I [o.e.j.s.AbstractConnector] [06:17:06]: Started ServerConnector@5e8c6fc9{HTTP/1.1,[http/1.1]}{0.0.0.0:8088}  
INFO | jvm 1 | 2020/01/12 22:17:06 | I [o.e.j.s.Server] [06:17:06]: Started @1680ms  
STATUS | wrapper | 2020/01/12 22:33:56 | TERM trapped. Shutting down.  
INFO | jvm 1 | 2020/01/12 22:33:56 | I [o.e.j.s.AbstractConnector] [06:33:56]: Stopped ServerConnector@5e8c6fc9{HTTP/1.1,[http/1.1]}{0.0.0.0:8088}  
INFO | jvm 1 | 2020/01/12 22:33:56 | I [o.e.j.s.session] [06:33:56]: node0 Stopped scavenging  
INFO | jvm 1 | 2020/01/12 22:33:56 | I [o.e.j.s.h.ContextHandler] [06:33:56]: Stopped o.e.j.w.WebAppContext@2b7b4682{Commissioning,/,file:///usr/local/ignition/webserver/webapps/commissioning/,UNAVAILABLE}  
STATUS | wrapper | 2020/01/12 22:33:56 | \<-- Wrapper Stopped

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<div class="post-metadata">

**Author:** ![pdixon](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pdixon/32/6899_2.png) [@pdixon](https://forum.inductiveautomation.com/u/pdixon)\
**Post date:** [January 15, 2020, 5:11pm UTC](https://forum.inductiveautomation.com/t/do-i-need-network-connection-to-open-gateway-page/31242/6 "2020-01-15T17:11:49Z")

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Does anyone have Ignition 8.0.7 working on Mojave 10.14.6? It looks like I cannot get it installed properly. The installation completes but I cannot get the gateway page to open.

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [January 15, 2020, 5:17pm UTC](https://forum.inductiveautomation.com/t/do-i-need-network-connection-to-open-gateway-page/31242/7 "2020-01-15T17:17:08Z")

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Yes, I have 8.0.7 running on 10.14.6 without issue. I use the zip download rather than the installer though. Not sure if that matters. My logs look the same as yours (up to TERM trapped where you shut it down, anyway) and when I go to localhost:8088 I see the commissioning page.

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<div class="post-metadata">

**Author:** ![pdixon](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pdixon/32/6899_2.png) [@pdixon](https://forum.inductiveautomation.com/u/pdixon)\
**Post date:** [January 28, 2020, 3:30am UTC](https://forum.inductiveautomation.com/t/do-i-need-network-connection-to-open-gateway-page/31242/8 "2020-01-28T03:30:44Z")

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There appears to be a bug in the installer for Mac. Tech support today had me fix it, which includes “ignition.sh start” to get the service started.

Also, Safari appears to be incompatible. I can only open the gateway from Chrome

 ![ignition_macservicestart](https://us1.discourse-cdn.com/inductiveautomation/original/2X/d/d90b09279c5cc681fdcc67749e1b109061546455.jpeg)