# Do the license validation for 3rd party (Sepasoft) module is done on the same server as Ignition

**URL:** <https://forum.inductiveautomation.com/t/do-the-license-validation-for-3rd-party-sepasoft-module-is-done-on-the-same-server-as-ignition/72871>\
**Category:** 3rd Party Modules\
**Created:** [April 25, 2023, 1:24pm UTC](https://forum.inductiveautomation.com/t/do-the-license-validation-for-3rd-party-sepasoft-module-is-done-on-the-same-server-as-ignition/72871 "2023-04-25T13:24:36Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![calimero100582](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/calimero100582/32/18630_2.png) [@calimero100582](https://forum.inductiveautomation.com/u/calimero100582)\
**Post date:** [April 25, 2023, 1:24pm UTC](https://forum.inductiveautomation.com/t/do-the-license-validation-for-3rd-party-sepasoft-module-is-done-on-the-same-server-as-ignition/72871/1 "2023-04-25T13:24:37Z")

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One of our server is crashing due to a bad license, and the license file contains a typo, so is it on Ignition side or Sepasoft side?

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/a/7a60f76b7f9efe6a6d70b61fea18b589b983cf19.png)

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [April 25, 2023, 1:35pm UTC](https://forum.inductiveautomation.com/t/do-the-license-validation-for-3rd-party-sepasoft-module-is-done-on-the-same-server-as-ignition/72871/2 "2023-04-25T13:35:50Z")

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Is this under the platform's licence key (pre-2023), or under a key supplied by Sepasoft like other 3rd parties (2023)? If the platform, contact IA. If the latter, contact Sepasoft.

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**Author:** ![calimero100582](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/calimero100582/32/18630_2.png) [@calimero100582](https://forum.inductiveautomation.com/u/calimero100582)\
**Post date:** [April 25, 2023, 1:41pm UTC](https://forum.inductiveautomation.com/t/do-the-license-validation-for-3rd-party-sepasoft-module-is-done-on-the-same-server-as-ignition/72871/3 "2023-04-25T13:41:47Z")

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key supplied by Sepasoft

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [April 25, 2023, 1:43pm UTC](https://forum.inductiveautomation.com/t/do-the-license-validation-for-3rd-party-sepasoft-module-is-done-on-the-same-server-as-ignition/72871/4 "2023-04-25T13:43:20Z")

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Sepasoft will have to fix it. When they've done so, refresh the license at your server. If you cannot get to the licensing page, you may need IA support too.

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<div class="post-metadata">

**Author:** ![calimero100582](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/calimero100582/32/18630_2.png) [@calimero100582](https://forum.inductiveautomation.com/u/calimero100582)\
**Post date:** [April 25, 2023, 2:00pm UTC](https://forum.inductiveautomation.com/t/do-the-license-validation-for-3rd-party-sepasoft-module-is-done-on-the-same-server-as-ignition/72871/5 "2023-04-25T14:00:51Z")

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I can get to the licensing page, but I was wondering if I should expect every license to crash and block the license URL

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [April 25, 2023, 3:18pm UTC](https://forum.inductiveautomation.com/t/do-the-license-validation-for-3rd-party-sepasoft-module-is-done-on-the-same-server-as-ignition/72871/6 "2023-04-25T15:18:30Z")

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'Crashing' is not the symptom I would expect from a bad license restriction. Can you post an excerpt from the wrapper log on the failing system? Would help indicate where the fault lies.

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**Author:** ![jesse.records](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jesse.records/32/10960_2.png) [@jesse.records](https://forum.inductiveautomation.com/u/jesse.records)\
**Post date:** [April 25, 2023, 3:24pm UTC](https://forum.inductiveautomation.com/t/do-the-license-validation-for-3rd-party-sepasoft-module-is-done-on-the-same-server-as-ignition/72871/7 "2023-04-25T15:24:38Z")

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Our support team resolved the license param issue but it may be useful for Paul's team to post the log message here.

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<div class="post-metadata">

**Author:** ![calimero100582](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/calimero100582/32/18630_2.png) [@calimero100582](https://forum.inductiveautomation.com/u/calimero100582)\
**Post date:** [April 25, 2023, 3:25pm UTC](https://forum.inductiveautomation.com/t/do-the-license-validation-for-3rd-party-sepasoft-module-is-done-on-the-same-server-as-ignition/72871/8 "2023-04-25T15:25:07Z")

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maybe crashing was not the right term, but the module is Faulted, and this is causing the redundancy to fail, so my backup is no longer in sync, which can result in a real bad situation

```auto
java.lang.Exception: Exception while starting up module "oeedt2gateway".
	at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl$LoadedModule.startup(ModuleManagerImpl.java:2445)
	at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl.startupModule(ModuleManagerImpl.java:1232)
	at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl$4.call(ModuleManagerImpl.java:887)
	at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl.executeModuleOperation(ModuleManagerImpl.java:953)
	at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl.restartModuleInternal(ModuleManagerImpl.java:867)
	at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl.restartModule(ModuleManagerImpl.java:859)
	at com.inductiveautomation.ignition.gateway.web.pages.config.ModulePage$RestartAction.execute(ModulePage.java:575)
	at com.inductiveautomation.ignition.gateway.web.components.ConfirmationPanel$1.onClick(ConfirmationPanel.java:50)
	at org.apache.wicket.markup.html.link.Link.onLinkClicked(Link.java:190)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.base/java.lang.reflect.Method.invoke(Unknown Source)
	at org.apache.wicket.RequestListenerInterface.internalInvoke(RequestListenerInterface.java:258)
	at org.apache.wicket.RequestListenerInterface.invoke(RequestListenerInterface.java:216)
	at org.apache.wicket.core.request.handler.ListenerInterfaceRequestHandler.invokeListener(ListenerInterfaceRequestHandler.java:243)
	at org.apache.wicket.core.request.handler.ListenerInterfaceRequestHandler.respond(ListenerInterfaceRequestHandler.java:236)
	at org.apache.wicket.request.cycle.RequestCycle$HandlerExecutor.respond(RequestCycle.java:890)
	at org.apache.wicket.request.RequestHandlerStack.execute(RequestHandlerStack.java:64)
	at org.apache.wicket.request.cycle.RequestCycle.execute(RequestCycle.java:261)
	at org.apache.wicket.request.cycle.RequestCycle.processRequest(RequestCycle.java:218)
	at org.apache.wicket.request.cycle.RequestCycle.processRequestAndDetach(RequestCycle.java:289)
	at org.apache.wicket.protocol.http.WicketFilter.processRequestCycle(WicketFilter.java:259)
	at org.apache.wicket.protocol.http.WicketFilter.processRequest(WicketFilter.java:201)
	at org.apache.wicket.protocol.http.WicketFilter.doFilter(WicketFilter.java:282)
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:201)
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:600)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501)
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
	at com.inductiveautomation.catapult.handlers.RemoteHostNameLookupHandler.handle(RemoteHostNameLookupHandler.java:121)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
	at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:322)
	at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:59)
	at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
	at org.eclipse.jetty.server.Server.handle(Server.java:516)
	at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487)
	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732)
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479)
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277)
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
	at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:555)
	at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:410)
	at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:164)
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
	at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409)
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883)
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034)
	at java.base/java.lang.Thread.run(Unknown Source)
Caused by: java.lang.IllegalArgumentException: (oeedt2gateway module) License format is invalid.
	at com.sepasoft.production.mes.manager.license.MESModuleLicenseBuilder.create(MESModuleLicenseBuilder.java:87)
	at com.sepasoft.production.mes.manager.license.GatewayMESModuleLicenseManager.updateLicense(GatewayMESModuleLicenseManager.java:197)
	at com.sepasoft.oeedt2.gateway.OEEDT2GatewayHook.startup(OEEDT2GatewayHook.java:42)
	at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl$LoadedModule.startup(ModuleManagerImpl.java:2439)
	... 67 more

8.1.24 (b2023011208)
Azul Systems, Inc. 11.0.16.1

```