# Double Login

**URL:** <https://forum.inductiveautomation.com/t/double-login/6423>\
**Category:** Ignition\
**Created:** [May 9, 2013, 6:24am UTC](https://forum.inductiveautomation.com/t/double-login/6423 "2013-05-09T06:24:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![allenr8](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@allenr8](https://forum.inductiveautomation.com/u/allenr8)\
**Post date:** [May 9, 2013, 6:24am UTC](https://forum.inductiveautomation.com/t/double-login/6423/1 "2013-05-09T06:24:11Z")

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I have our gateway on a public IP using HTTPS, but I have to enter my credentials twice before I am taken to the actual home page. This happens on the public and private side for me. Is this a bug or config error on my part?

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**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\
**Post date:** [May 20, 2013, 4:47pm UTC](https://forum.inductiveautomation.com/t/double-login/6423/2 "2013-05-20T16:47:03Z")

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This is not the first report of this behavior so I’m pretty sure it is a bug, but we’ve yet to identify the cause or replicate it in-house. Can you give me the details of what kind of user source you’re using and its settings? Also, browser & browser settings? Cookies enabled?

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**Author:** ![tomt](https://avatars.discourse-cdn.com/v4/letter/t/90ced4/32.png) [@tomt](https://forum.inductiveautomation.com/u/tomt)\
**Post date:** [May 20, 2013, 5:17pm UTC](https://forum.inductiveautomation.com/t/double-login/6423/3 "2013-05-20T17:17:53Z")

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I saw this on Friday before I upgraded to 7.6.1rc3. Didn’t think much of it. I can’t seem to replicate it with rc3. There was a red error on the login screen every time it happened. Check with Colby or Anna and see if they remember anything - they were watching my system on Friday when it happened, but they too may have chalked it up to user error.

I was/am using Firefox 20.0.1, cookies enabled - no specific settings. HTTP over the LAN. I had both AD and the local user profiles, but the gateway login (where I was seeing the problem) was set to use “default” for the system user source.

Hope that helps a little.

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**Author:** ![allenr8](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@allenr8](https://forum.inductiveautomation.com/u/allenr8)\
**Post date:** [May 23, 2013, 3:46pm UTC](https://forum.inductiveautomation.com/t/double-login/6423/4 "2013-05-23T15:46:46Z")

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IE 10 with internal security. Cookies are enabled. I will play with it some more and try and get you more details. Only happens when we are logging in from the WAN I believe.

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**Author:** ![allenr8](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@allenr8](https://forum.inductiveautomation.com/u/allenr8)\
**Post date:** [June 14, 2013, 5:41pm UTC](https://forum.inductiveautomation.com/t/double-login/6423/5 "2013-06-14T17:41:54Z")

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So when I get to the homepage it defaults to Config. If I actually click on Home or Config and then log in it doesn’t ask me to log in twice.