# Download failed: Internal error

**URL:** <https://forum.inductiveautomation.com/t/download-failed-internal-error/6716>\
**Category:** General Discussion\
**Created:** [June 14, 2013, 10:11pm UTC](https://forum.inductiveautomation.com/t/download-failed-internal-error/6716 "2013-06-14T22:11:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![steven.elam](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/steven.elam/32/4797_2.png) [@steven.elam](https://forum.inductiveautomation.com/u/steven.elam)\
**Post date:** [June 14, 2013, 10:11pm UTC](https://forum.inductiveautomation.com/t/download-failed-internal-error/6716/1 "2013-06-14T22:11:56Z")

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I am unable to download Ignition-build7.5.6-windows-x64.zip from the archive download page. I receive an “Internal Error”. I have tried this from both IE and Firefox. Do you have an ftp site I can try?

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**Author:** ![James.Lorenz](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/james.lorenz/32/3290_2.png) [@James.Lorenz](https://forum.inductiveautomation.com/u/James.Lorenz)\
**Post date:** [June 14, 2013, 11:05pm UTC](https://forum.inductiveautomation.com/t/download-failed-internal-error/6716/2 "2013-06-14T23:05:51Z")

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Something weird must have been going on with our web server, I tried downloading installers 10-15 minutes ago and things weren’t working, but I just tried again a few minutes ago and it worked.