# Downtime Recording Trouble **URL:** \ **Category:** Ignition\ **Created:** [August 21, 2017, 5:54pm UTC](https://forum.inductiveautomation.com/t/downtime-recording-trouble/15123 "2017-08-21T17:54:24Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![curtis.barlow-wilkes](https://avatars.discourse-cdn.com/v4/letter/c/ed655f/32.png) [@curtis.barlow-wilkes](https://forum.inductiveautomation.com/u/curtis.barlow-wilkes)\ **Post date:** [August 21, 2017, 5:54pm UTC](https://forum.inductiveautomation.com/t/downtime-recording-trouble/15123/1 "2017-08-21T17:54:24Z")
When recording downtime with the OEE module every 60 minutes whatever downtime event is active is ended and a new downtime event is started for the same reason when in real life the downtime event never ended. ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [August 23, 2017, 3:33pm UTC](https://forum.inductiveautomation.com/t/downtime-recording-trouble/15123/2 "2017-08-23T15:33:47Z")
I’d recommend getting in contact with Sepasoft for help with this: [https://www.sepasoft.com/support/](https://www.sepasoft.com/support/) Inductive Automation no longer directly supports the MES suite. ---
**Author:** ![mark.french](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mark.french/32/4781_2.png) [@mark.french](https://forum.inductiveautomation.com/u/mark.french)\ **Post date:** [September 1, 2017, 12:00am UTC](https://forum.inductiveautomation.com/t/downtime-recording-trouble/15123/3 "2017-09-01T00:00:06Z")
Thanks @paul-griffith for pointing him our way! I checked and Curtis has since been in touch with [Support@Sepasoft.com](mailto:Support@Sepasoft.com).