# Duplicate Alarm Notifications

**URL:** <https://forum.inductiveautomation.com/t/duplicate-alarm-notifications/53358>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [November 22, 2021, 6:17pm UTC](https://forum.inductiveautomation.com/t/duplicate-alarm-notifications/53358 "2021-11-22T18:17:42Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![jacob.ramirez](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jacob.ramirez](https://forum.inductiveautomation.com/u/jacob.ramirez)\
**Post date:** [November 22, 2021, 6:17pm UTC](https://forum.inductiveautomation.com/t/duplicate-alarm-notifications/53358/1 "2021-11-22T18:17:42Z")

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Can anyone help point me where else to look as to why I am receiving 2 alarm notification emails instead of 1?

- I made sure that there is one notification block in the pipeline
- I’m only listed once on the roster
- I only have 1 email notification type on my user account
- I turned off all other gateways (Dev, test, local, etc.) anything that could be triggered as well

More background on the setup is a backend server where the tag lives and uses an alarm notification profile and pipeline on a front-end server.

When testing an alarm notification profile from the gateway with a selected alarm notification pipeline, I receive 1 notification as opposed to 2. I only get 2 notifications when the notification goes out from an actual alarm on a tag.

I’ve changed this logger `alarm.Notification.EmailNotificationProfile` to TRACE and have seen this twice in the logger: `Sending email to user` with all the info about my account after that.

Any ideas on what’s going on? Or where else to look?

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**Author:** ![zacharyw.larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/zacharyw.larson/32/23749_2.png) [@zacharyw.larson](https://forum.inductiveautomation.com/u/zacharyw.larson)\
**Post date:** [November 22, 2021, 9:45pm UTC](https://forum.inductiveautomation.com/t/duplicate-alarm-notifications/53358/2 "2021-11-22T21:45:29Z")

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Could try adding a delay between alarm activations to debounce

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**Author:** ![jacob.ramirez](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jacob.ramirez](https://forum.inductiveautomation.com/u/jacob.ramirez)\
**Post date:** [November 22, 2021, 10:03pm UTC](https://forum.inductiveautomation.com/t/duplicate-alarm-notifications/53358/3 "2021-11-22T22:03:43Z")

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I ended up contacting support on this.

Turns out there is a known issue when having multiple remote notification profiles causing duplicate alarm notifications to be sent. I removed one and then only one notification went out.

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**Author:** ![Zied\_Brahmi](https://avatars.discourse-cdn.com/v4/letter/z/5daacb/32.png) [@Zied\_Brahmi](https://forum.inductiveautomation.com/u/Zied_Brahmi)\
**Post date:** [December 19, 2024, 10:20am UTC](https://forum.inductiveautomation.com/t/duplicate-alarm-notifications/53358/4 "2024-12-19T10:20:13Z")

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Hello @jacob.ramirez, I m having the same problem, can you tell me please what are the "remote" notification profiles? thank you.

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**Author:** ![michael.flagler](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.flagler/32/26272_2.png) [@michael.flagler](https://forum.inductiveautomation.com/u/michael.flagler)\
**Post date:** [December 19, 2024, 12:31pm UTC](https://forum.inductiveautomation.com/t/duplicate-alarm-notifications/53358/5 "2024-12-19T12:31:07Z")

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Are you using inherited projects? If so, and if your alarm notification is configured in the inherited project, multiple notifications could go out.

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**Author:** ![Zied\_Brahmi](https://avatars.discourse-cdn.com/v4/letter/z/5daacb/32.png) [@Zied\_Brahmi](https://forum.inductiveautomation.com/u/Zied_Brahmi)\
**Post date:** [December 19, 2024, 2:21pm UTC](https://forum.inductiveautomation.com/t/duplicate-alarm-notifications/53358/6 "2024-12-19T14:21:07Z")

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I feel like this is a good trouble shooting path, yes I m using inherited projects! what do you exactly mean by the alarm notification? the notification profile you mean?

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**Author:** ![michael.flagler](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.flagler/32/26272_2.png) [@michael.flagler](https://forum.inductiveautomation.com/u/michael.flagler)\
**Post date:** [December 19, 2024, 2:24pm UTC](https://forum.inductiveautomation.com/t/duplicate-alarm-notifications/53358/7 "2024-12-19T14:24:09Z")

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Yes, if you set up your notification profile in the parent/inheritable project, all child projects that inherit that parent project will also have that same notification profile and will also send out notifications ~~in addition to the one in the parent project.~~

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**Author:** ![Zied\_Brahmi](https://avatars.discourse-cdn.com/v4/letter/z/5daacb/32.png) [@Zied\_Brahmi](https://forum.inductiveautomation.com/u/Zied_Brahmi)\
**Post date:** [December 19, 2024, 5:14pm UTC](https://forum.inductiveautomation.com/t/duplicate-alarm-notifications/53358/8 "2024-12-19T17:14:13Z")

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Can you please suggest a doc to read about this? it's not so clear for me.  
is it always the case ? because I don't always see the duplication

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**Author:** ![michael.flagler](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.flagler/32/26272_2.png) [@michael.flagler](https://forum.inductiveautomation.com/u/michael.flagler)\
**Post date:** [December 19, 2024, 5:23pm UTC](https://forum.inductiveautomation.com/t/duplicate-alarm-notifications/53358/9 "2024-12-19T17:23:56Z")

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Try reading on this here:

> **[Project Inheritance | Ignition User Manual](https://www.docs.inductiveautomation.com/docs/8.1/platform/projects/project-inheritance#inheritance-and-runnable-resources)**
>
> Project Inheritance allows one project to inherit resources from another project. If you have project resources that you want other projects to use such as views, windows, scripts, templates, or pipelines, you can create an inheritable project...

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**Author:** ![Zied\_Brahmi](https://avatars.discourse-cdn.com/v4/letter/z/5daacb/32.png) [@Zied\_Brahmi](https://forum.inductiveautomation.com/u/Zied_Brahmi)\
**Post date:** [December 26, 2024, 12:38pm UTC](https://forum.inductiveautomation.com/t/duplicate-alarm-notifications/53358/10 "2024-12-26T12:38:46Z")

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Thank you, I read this and this is not my case, my problem does not come from this as the duplicate alarms are not always being sent, usually there is no duplicate alarms, but sometimes they got triggered weirdly!
