# EAM pushing 8.3.8 failing on server with trial license **URL:** \ **Category:** Ignition\ **Tags:** perspective, ignition81\ **Created:** [September 28, 2026, 5:53pm UTC](https://forum.inductiveautomation.com/t/eam-pushing-8-3-8-failing-on-server-with-trial-license/117223 "2026-09-28T17:53:47Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![CTrenkamp](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ctrenkamp/32/38440_2.png) [@CTrenkamp](https://forum.inductiveautomation.com/u/CTrenkamp)\ **Post date:** [September 28, 2026, 5:53pm UTC](https://forum.inductiveautomation.com/t/eam-pushing-8-3-8-failing-on-server-with-trial-license/117223/1 "2026-09-28T17:53:47Z")
I am trying to push 8.3.8 to a site that is using the trial license with 8.1.53. I can see the license has over 1.5 hours left but the agent tells me the gateway I am sending it to has an expired trial license. Attempt 2: Trial expired on agent. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/0/800622821bf33614af5723e462bc873cc3e151d6.png) ---
**Author:** ![grietveld](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/grietveld/32/6984_2.png) [@grietveld](https://forum.inductiveautomation.com/u/grietveld)\ **Post date:** [September 28, 2026, 6:20pm UTC](https://forum.inductiveautomation.com/t/eam-pushing-8-3-8-failing-on-server-with-trial-license/117223/2 "2026-09-28T18:20:16Z")
Check the licensing page on the gateway and see what your license key provides. I know major revisions aren't typically included without a support agreement. If you do have the support agreement or a valid 8.3 license, I would probably reach out to support/account rep to dig into. ---
**Author:** ![CTrenkamp](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ctrenkamp/32/38440_2.png) [@CTrenkamp](https://forum.inductiveautomation.com/u/CTrenkamp)\ **Post date:** [September 28, 2026, 6:24pm UTC](https://forum.inductiveautomation.com/t/eam-pushing-8-3-8-failing-on-server-with-trial-license/117223/3 "2026-09-28T18:24:32Z")
I am doing this on a work server. I never had any issue with my personal computer going from 8.1 using a Maker license to 8.3 which is curious. ---
**Author:** ![CTrenkamp](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ctrenkamp/32/38440_2.png) [@CTrenkamp](https://forum.inductiveautomation.com/u/CTrenkamp)\ **Post date:** [September 28, 2026, 6:31pm UTC](https://forum.inductiveautomation.com/t/eam-pushing-8-3-8-failing-on-server-with-trial-license/117223/4 "2026-09-28T18:31:59Z")
Keep in mind I am just trying to push the upgrade zip file from the EAM, not actually installing it so why would it care what I have on my server. I have another server that has the full license and when I upgraded it the Perspective license won't work now either but was. ---
**Author:** ![grietveld](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/grietveld/32/6984_2.png) [@grietveld](https://forum.inductiveautomation.com/u/grietveld)\ **Post date:** [September 28, 2026, 6:42pm UTC](https://forum.inductiveautomation.com/t/eam-pushing-8-3-8-failing-on-server-with-trial-license/117223/5 "2026-09-28T18:42:25Z")
Yeah, I think I mis-read the issue a bit and thought it was the licensing issue. > [@EAM Versioning Question](https://forum.inductiveautomation.com/t/eam-versioning-question/97250/4): > > We take great pains with EAM to, as much as we can, support older versions on the same major version, and when it makes sense/is possible, even the previous major version. That is, I'm pretty sure an upgraded EAM controller is basically fully compatible with all 8.1.x releases (and probably 8.0.x, but hopefully you don't have any of those) and at least some functionality is available to connect to 7.9.recent versions. This general strategy will continue into 8.3, where full compatibility will … I haven't used EAM much, but typically it wants to use the same major revision. Wonder if you have something in the project that is specifically 8.3. ---
**Author:** ![CTrenkamp](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ctrenkamp/32/38440_2.png) [@CTrenkamp](https://forum.inductiveautomation.com/u/CTrenkamp)\ **Post date:** [September 28, 2026, 6:46pm UTC](https://forum.inductiveautomation.com/t/eam-pushing-8-3-8-failing-on-server-with-trial-license/117223/6 "2026-09-28T18:46:59Z")
Nothing in the project is 8.3, trying to move up to it.