# Easy Chart Polling does not turn off

**URL:** <https://forum.inductiveautomation.com/t/easy-chart-polling-does-not-turn-off/3163>\
**Category:** Ignition\
**Created:** [August 8, 2011, 12:08pm UTC](https://forum.inductiveautomation.com/t/easy-chart-polling-does-not-turn-off/3163 "2011-08-08T12:08:43Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![TimE](https://avatars.discourse-cdn.com/v4/letter/t/ee59a6/32.png) [@TimE](https://forum.inductiveautomation.com/u/TimE)\
**Post date:** [August 8, 2011, 12:08pm UTC](https://forum.inductiveautomation.com/t/easy-chart-polling-does-not-turn-off/3163/1 "2011-08-08T12:08:43Z")

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Hi,

I am using the easy chart for some large datasets and I have the polling mode turned off. I noticed this morning that no matter what I do it continues to poll.

I upgraded from 7.2.4 to 7.2.8 Friday 8/8/2011. I don’t recall this being a problem before the upgrade.  
Let me know if there is something I can do.

Thanks,

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**Author:** ![Travis.Cox](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@Travis.Cox](https://forum.inductiveautomation.com/u/Travis.Cox)\
**Post date:** [August 8, 2011, 2:18pm UTC](https://forum.inductiveautomation.com/t/easy-chart-polling-does-not-turn-off/3163/2 "2011-08-08T14:18:29Z")

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What is the chart mode property set to?

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**Author:** ![TimE](https://avatars.discourse-cdn.com/v4/letter/t/ee59a6/32.png) [@TimE](https://forum.inductiveautomation.com/u/TimE)\
**Post date:** [August 8, 2011, 2:49pm UTC](https://forum.inductiveautomation.com/t/easy-chart-polling-does-not-turn-off/3163/3 "2011-08-08T14:49:46Z")

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chart mode is set to manual and the poll rate is set to 0

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**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\
**Post date:** [September 7, 2011, 6:31pm UTC](https://forum.inductiveautomation.com/t/easy-chart-polling-does-not-turn-off/3163/4 "2011-09-07T18:31:30Z")

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I’ve set up an easy chart like you described - manual mode and polling rate zero, and was unable to replicate the issue. Perhaps you could call in and demonstrate the issue over GoToMeeting?

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**Author:** ![Travis.Cox](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@Travis.Cox](https://forum.inductiveautomation.com/u/Travis.Cox)\
**Post date:** [September 7, 2011, 8:37pm UTC](https://forum.inductiveautomation.com/t/easy-chart-polling-does-not-turn-off/3163/5 "2011-09-07T20:37:47Z")

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Is the start date or end date properties bound to something that is polling (like an expression using the now() function)?

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**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\
**Post date:** [September 8, 2011, 12:05am UTC](https://forum.inductiveautomation.com/t/easy-chart-polling-does-not-turn-off/3163/6 "2011-09-08T00:05:46Z")

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Ooh, yeah, that sounds like a likely culprit.

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**Author:** ![TimE](https://avatars.discourse-cdn.com/v4/letter/t/ee59a6/32.png) [@TimE](https://forum.inductiveautomation.com/u/TimE)\
**Post date:** [September 8, 2011, 1:38pm UTC](https://forum.inductiveautomation.com/t/easy-chart-polling-does-not-turn-off/3163/7 "2011-09-08T13:38:46Z")

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OK, now this is embarrassing!

The chart’s pens dataset was set to polling off but the where clause was bound to an SQLTag. This tag was set via a property change script in a list box. Even though nothing different was being selected it was still being refreshed because it was filled by a query with relative polling. Setting this to polling off solved the problem.

The end user never complained about it because they thought it was normal. I noticed it for the first time after the upgrade when I was verifying everything.

Thank you for the time you put into this and for your suggestions.

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**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\
**Post date:** [September 9, 2011, 5:26pm UTC](https://forum.inductiveautomation.com/t/easy-chart-polling-does-not-turn-off/3163/8 "2011-09-09T17:26:11Z")

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Yeah it can be tricky with a cascade of binding interactions. Glad you got it working.
