# Email Notification Fault

**URL:** <https://forum.inductiveautomation.com/t/email-notification-fault/9895>\
**Category:** General Discussion\
**Created:** [April 9, 2015, 4:02pm UTC](https://forum.inductiveautomation.com/t/email-notification-fault/9895 "2015-04-09T16:02:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DNal](https://avatars.discourse-cdn.com/v4/letter/d/ba9def/32.png) [@DNal](https://forum.inductiveautomation.com/u/DNal)\
**Post date:** [April 9, 2015, 4:02pm UTC](https://forum.inductiveautomation.com/t/email-notification-fault/9895/1 "2015-04-09T16:02:04Z")

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I am trying to set up an email notification but at present I am getting this error:

4:53:54 PM EmailNotificationProfile[Email] [hostname=10.68.0.84,port=25] Error sending message to user ‘usr-prov:default:/usr:DNally’.

javax.mail.MessagingException: Could not connect to SMTP host: 10.68.0.84, port: 25;  
nested exception is:  
javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?  
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1972)  
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:642)  
at javax.mail.Service.connect(Service.java:317)  
at javax.mail.Service.connect(Service.java:176)  
at javax.mail.Service.connect(Service.java:125)  
at javax.mail.Transport.send0(Transport.java:194)  
at javax.mail.Transport.send(Transport.java:124)  
at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile$EmailTask.run(EmailNotificationProfile.java:340)  
at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile$3.run(EmailNotificationProfile.java:193)  
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)  
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)  
at java.lang.Thread.run(Unknown Source)  
Caused by: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?  
at sun.security.ssl.InputRecord.handleUnknownRecord(Unknown Source)  
at sun.security.ssl.InputRecord.read(Unknown Source)  
at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)  
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)  
at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)  
at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)  
at com.sun.mail.util.SocketFetcher.configureSSLSocket(SocketFetcher.java:548)  
at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:352)  
at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:233)  
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1938)  
… 11 more

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [April 9, 2015, 5:31pm UTC](https://forum.inductiveautomation.com/t/email-notification-fault/9895/2 "2015-04-09T17:31:31Z")

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It looks like you’ve got the wrong combination of having SSL enabled and port - if you’re supposed to be connecting with SSL try port 465 and 587.

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<div class="post-metadata">

**Author:** ![DNal](https://avatars.discourse-cdn.com/v4/letter/d/ba9def/32.png) [@DNal](https://forum.inductiveautomation.com/u/DNal)\
**Post date:** [April 10, 2015, 3:15pm UTC](https://forum.inductiveautomation.com/t/email-notification-fault/9895/3 "2015-04-10T15:15:38Z")

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It turn out the problem was actually authentication or rather I did not need to add username or password, which I think is strange but it worked so there you go.

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**Author:** ![weixionglichina](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/weixionglichina/32/10650_2.png) [@weixionglichina](https://forum.inductiveautomation.com/u/weixionglichina)\
**Post date:** [June 28, 2019, 9:02am UTC](https://forum.inductiveautomation.com/t/email-notification-fault/9895/4 "2019-06-28T09:02:40Z")

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It works on me like a charm after I set usename blank