# EmailNotificationError **URL:** \ **Category:** Ignition\ **Created:** [March 18, 2024, 2:47am UTC](https://forum.inductiveautomation.com/t/emailnotificationerror/87452 "2024-03-18T02:47:11Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![celo\_Tu](https://avatars.discourse-cdn.com/v4/letter/c/e9bcb4/32.png) [@celo\_Tu](https://forum.inductiveautomation.com/u/celo_Tu)\ **Post date:** [March 18, 2024, 2:47am UTC](https://forum.inductiveautomation.com/t/emailnotificationerror/87452/1 "2024-03-18T02:47:11Z")
How to fix this email error, anything setting I miss it? I follow this doc. > **[Simple Pipeline | Ignition User Manual](https://www.docs.inductiveautomation.com/docs/7.9/alarming/alarm-notification/alarm-notification-pipelines/simple-pipeline)** > > The most basic Alarm Notification Pipeline will simply notify users as soon as the alarm becomes active. ERROR: [hostname=celo.tu@gmail.com,port=25] Error sending message to user 'usr-prov:/usr:Celo'. Remaining retries=0 ---
**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\ **Post date:** [March 18, 2024, 9:16am UTC](https://forum.inductiveautomation.com/t/emailnotificationerror/87452/2 "2024-03-18T09:16:43Z")
Hostname refers to the name of the SMTP server. You have supplied an email address instead. (Have you really posted your private email address on a public forum?) > **[Email Settings | Ignition User Manual](https://www.docs.inductiveautomation.com/docs/7.9/gateway/gateway-settings/email-settings)** > > Gateway-Wide SMTP Server ---
**Author:** ![celo\_Tu](https://avatars.discourse-cdn.com/v4/letter/c/e9bcb4/32.png) [@celo\_Tu](https://forum.inductiveautomation.com/u/celo_Tu)\ **Post date:** [March 18, 2024, 9:50am UTC](https://forum.inductiveautomation.com/t/emailnotificationerror/87452/3 "2024-03-18T09:50:43Z")
I use gmail for Email Setting ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/8/e8832076bd92661429d9bb6df59454449c525cb7.png) But why I got this message, my computer can't find the sever? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/c/ac3c509b2b2e910177ab81ae2b9a20f1a0c94135.png) ---
**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\ **Post date:** [March 18, 2024, 9:59am UTC](https://forum.inductiveautomation.com/t/emailnotificationerror/87452/4 "2024-03-18T09:59:00Z")
And have you set a valid username and password so that Ignition can authenticate with the Gmail server? Can you ping [smtp.gmail.com](http://smtp.gmail.com) from your gateway? (Have you really posted your private email address on a public forum?) ---
**Author:** ![celo\_Tu](https://avatars.discourse-cdn.com/v4/letter/c/e9bcb4/32.png) [@celo\_Tu](https://forum.inductiveautomation.com/u/celo_Tu)\ **Post date:** [March 18, 2024, 10:23am UTC](https://forum.inductiveautomation.com/t/emailnotificationerror/87452/5 "2024-03-18T10:23:57Z")
Thank you for reply! No, this is not my personal email just for example Yes I can ping the [smtp.gmail.com](http://smtp.gmail.com/) ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/3/0/30f1a8b59c303868822b0354b20b35594df8f6d7.png) So I need to set a password by google setting for ignition? ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [March 18, 2024, 11:00am UTC](https://forum.inductiveautomation.com/t/emailnotificationerror/87452/6 "2024-03-18T11:00:45Z")
Gmail generally doesn't permit simple user/password authentication now-a-days. You must use OAuth, and preconfigure it in gmail. (You really should use a corporate email server or you will suffer.) ---
**Author:** ![celo\_Tu](https://avatars.discourse-cdn.com/v4/letter/c/e9bcb4/32.png) [@celo\_Tu](https://forum.inductiveautomation.com/u/celo_Tu)\ **Post date:** [March 19, 2024, 1:47am UTC](https://forum.inductiveautomation.com/t/emailnotificationerror/87452/7 "2024-03-19T01:47:43Z")
Thank you for reply! I change the company email but it still have same problem This is wrong message below ```auto at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile$EmailTask.sendMessage(EmailNotificationProfile.java:829) at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile$EmailTask.buildAndMaybeSendMessage(EmailNotificationProfile.java:817) at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile$EmailTask.run(EmailNotificationProfile.java:729) at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile.lambda$sendNotification$0(EmailNotificationProfile.java:543) ``` It mean our company don't have SMTP sever? Outlook email ---
**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\ **Post date:** [March 19, 2024, 9:05am UTC](https://forum.inductiveautomation.com/t/emailnotificationerror/87452/8 "2024-03-19T09:05:58Z")
You need to talk to your IT department and get the details. If you need to authenticate then ask them for a "service account" with password set to "never expire". You then put those details into the email provider configuration.