# EMM Does not accept plist format **URL:** \ **Category:** Ignition\ **Created:** [February 9, 2022, 9:24am UTC](https://forum.inductiveautomation.com/t/emm-does-not-accept-plist-format/55900 "2022-02-09T09:24:17Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![adam\_lilienberg](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@adam\_lilienberg](https://forum.inductiveautomation.com/u/adam_lilienberg)\ **Post date:** [February 9, 2022, 9:24am UTC](https://forum.inductiveautomation.com/t/emm-does-not-accept-plist-format/55900/1 "2022-02-09T09:24:17Z")
Hi! I am currently trying to apply some managed configurations to our perspective apps on our domain. I used the PList example in the documentation as we are only using IOS devices but the EMM doesn’t accept the formatting. My p list looks like this: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/c/fcba6e7c8aea3a6752637a63960010280368bcac.png) Have anyone else had this problem? Is it an EMM specific error or is the plist template off? Am I perhaps missing something? ---
**Author:** ![kvane](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kvane/32/22228_2.png) [@kvane](https://forum.inductiveautomation.com/u/kvane)\ **Post date:** [February 9, 2022, 5:06pm UTC](https://forum.inductiveautomation.com/t/emm-does-not-accept-plist-format/55900/2 "2022-02-09T17:06:24Z")
I looked into this and there are problems with certain EMM vendors stemming from formatting conflicts. What EMM vendor are you using? We have a ticket internally to consider potential changes to address this, but we are still determining the scope of EMM vendors that don’t support this formatting. ---
**Author:** ![James\_Busch](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@James\_Busch](https://forum.inductiveautomation.com/u/James_Busch)\ **Post date:** [March 15, 2022, 8:23pm UTC](https://forum.inductiveautomation.com/t/emm-does-not-accept-plist-format/55900/3 "2022-03-15T20:23:14Z")
Also have the same problem. I am using Ivanti/MobileIron. I’ve had a support ticket open with them since early January and all they keep telling me is that they don’t support plists with nested dictionaries and to upload a plist that isn’t nested. I’ve kicked it around to 5 different support technicians and they all try and escalate it and engineering tells them the product (MobileIron) is working as designed and the app (Ignition) needs to be re-written to work with non-nested plists. ---
**Author:** ![adam\_lilienberg](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@adam\_lilienberg](https://forum.inductiveautomation.com/u/adam_lilienberg)\ **Post date:** [March 21, 2022, 9:11am UTC](https://forum.inductiveautomation.com/t/emm-does-not-accept-plist-format/55900/4 "2022-03-21T09:11:07Z")
We are currently working with VMWARE to solve this but there has been no development in this matter on our side. They have asked me to contact inductive again. ---
**Author:** ![kvane](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kvane/32/22228_2.png) [@kvane](https://forum.inductiveautomation.com/u/kvane)\ **Post date:** [March 21, 2022, 4:10pm UTC](https://forum.inductiveautomation.com/t/emm-does-not-accept-plist-format/55900/5 "2022-03-21T16:10:41Z")
I’ve updated our internal ticket with the information from this post. Contacting our Support Department would be the best way to get further information. I can note that the [PropertyList docs](https://www.apple.com/DTDs/PropertyList-1.0.dtd) from Apple seem to support the use of nested dict objects, but I may be misinterpreting. ---
**Author:** ![James\_Busch](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@James\_Busch](https://forum.inductiveautomation.com/u/James_Busch)\ **Post date:** [April 8, 2022, 4:56pm UTC](https://forum.inductiveautomation.com/t/emm-does-not-accept-plist-format/55900/6 "2022-04-08T16:56:26Z")
Any update on this? I’m working with Ivanti/MobileIron and they will not support nested dict objects either and keep telling me to go back to the app vendor to have them accept a plist without nested dicts. Thanks, James ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [April 8, 2022, 5:09pm UTC](https://forum.inductiveautomation.com/t/emm-does-not-accept-plist-format/55900/7 "2022-04-08T17:09:55Z")
It’s in one of the dev team’s backlogs… I left a note that you’re inquiring again, but the “official” way to influence priority is via your support ticket, not the forum.